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Chapter 3
Setting Up the Cisco Unified IP Phones
Disabling a Headset
You can disable the headset by using Cisco Unified Communications Manager Administration. If you
do so, you also will disable the speakerphone.
To disable the headset from Cisco Unified Communications Manager Administration, perform the
following actions:
Procedure
Choose Device > Phone and locate the phone that you want to modify.
Step 1
Check the Disable Speakerphone and Headset check box in the Phone Configuration window.
Step 2
Enabling a Wireless Headset on the Cisco Unified IP Phones
By default, the Wireless Headset Hookswitch Control option is disabled. You can enable the option in
the Cisco Unified Communications Manager Administration application.
See the wireless headset documentation for information about connecting the headset and using the
features.
Modifying the Headset Hookswitch Control
Procedure
Choose Device > Phone and locate the phone you want to modify.
Step 1
Select Enable for Headset Hookswitch Control, in the Phone Configuration window.
Step 2
Verifying the Wireless Headset Hookswitch Control
Procedure
Choose Settings > Device Configuration > Media Configuration to verify that the feature is enabled.
Step 1
Select Enable to verify that the Wireless Headset Hookswitch Control is set.
Step 2
Using External Devices
The following information applies when you use external devices with the Cisco Unified IP Phone.
We recommend the use of good quality external devices that are shielded (screened) against unwanted
radio frequency (RF) and audio frequency (AF) signals.
Depending on the quality of these devices and their proximity to other devices such as mobile phones or
two-way radios, some audio noise may still occur. In these cases, We recommend that you take one or
more of the following actions:
•
OL-23091-01
Move the external device away from the source of the RF or AF signals.
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
Understanding the Cisco Unified IP Phone Components
3-5
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Troubleshooting
