hit counter script
Cisco 7961G Phone Manual
  1. Manuals
  2. Brands
  3. Cisco Manuals
  4. IP Phone
  5. 7961G - IP Phone VoIP
  6. Phone manual
Cisco 7961G Phone Manual

Cisco 7961G Phone Manual

Unified ip phone for cisco unified communications manager 6.0 (sccp and sip)
Hide thumbs Also See for 7961G:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Administration Manual, User Manual
Cisco Unified IP Phone
7961G/7961G-GE and
7941G/7941G-GE Phone Guide for
Cisco Unified Communications
Manager 6.0 (SCCP and SIP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883
Phone Guide

Advertisement

Table of Contents
loading

Related Manuals for Cisco 7961G

Summary of Contents for Cisco 7961G

  • Page 1 Phone Guide Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387)

  • Page 3: Common Phone Tasks

    Confrn again. Common Phone Tasks EditDial Edit a number in a call log Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, EndCall Disconnect the current call or the Inc. and/or its affiliates in the United States and certain current intercom call other countries.
  • Page 4 Phone Screen Icons Video enabled (SCCP only) GPickUp Answer a call ringing in another group Feature Access Line and Call Status iDivert Divert or redirect a call to a voice Feature assigned to button Call Forwarding enabled messaging system Mobility assigned to button Call on hold Join Join several calls already on a...

  • Page 5: Table Of Contents

    Basic Call Handling Placing a Call—Basic Options Placing a Call—Additional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 6 Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer...
  • Page 7 Setting Up Phones and Access Lists for Mobile Connect Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Using the Quality Reporting Tool Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 8 Cisco One-Year Limited Hardware Warranty Terms Index OL-12459-01...

  • Page 9: Getting Started

    Using Call Logs and Directories, page Listen to your voice messages Accessing Voice Messages, page See softkey and icon definitions See the Quick Reference Card in the front of this guide. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 10: Finding Additional Information

    Finding Additional Information You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml...

  • Page 11: Cisco Product Security Overview

    This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S.

  • Page 12: Connecting Your Phone

    Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphics and table below to connect your phone. 10/100 SW...
  • Page 13 To change the angle of the phone base, adjust the footstand while pressing the footstand button. Adjusting the Handset Rest Cisco recommends adjusting the handset rest, particularly when wall mounting the phone, as this will ensure that the receiver will not readily slip out of the cradle. See the table below for instructions.
  • Page 14 Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

  • Page 15: An Overview Of Your Phone

    An Overview of Your Phone An Overview of Your Phone The Cisco Unified IP Phone 7961G and 7961G-GE (gigabit Ethernet version) and the 7941G and 7941G-GE (gigabit Ethernet version) are full-feature telephones that provide voice communication over the same data network that your personal computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
  • Page 16 Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7941G and 7941G-GE OL-12459-01...
  • Page 17 Opens/closes the Directories menu. Use it to Using Call Logs, page 48 access call logs and directories. Help button Activates the Help menu. Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 18: Understanding Lines And Calls

    Lines—Each line corresponds to a directory number or intercom number that others can use to call you. The Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one to two lines, depending on configuration. To see how many lines you have, look at the right side of your phone screen.

  • Page 19: Understanding Line And Call Icons

    Receiving Intercom Calls, page Two-way The recipient pressed the intercom line to activate two-way audio with intercom call the caller. See Placing or Receiving Intercom Calls, page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 20: Understanding Phone Screen Features

    Understanding Phone Screen Features This is what your main phone screen might look like with active calls and several feature menus open: 77961 Primary phone Displays the phone number (directory number) for your primary phone line. line When several feature tabs are open, the phone number and the time and date alternate display in this area.

  • Page 21: Understanding Feature Buttons And Menus

    Highlight a menu item, then press twice quickly. Get help using Help Press twice quickly. Select the help topic you need. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 22: Understanding Feature Availability

    Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability. You can access many features either by using a softkey or by pressing a line button.

  • Page 23: Understanding Sip Vs. Sccp

    To learn which protocol your phone is using, you can ask your system administrator or you can choose > Model Information > Call Control Protocol on your phone. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 24: Basic Call Handling

    You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. If you want to... Then...

  • Page 25: Placing A Call-Additional Options

    Make a priority (precedence) Enter the MLPP access number, then Prioritizing Critical Calls, call (SCCP phones only) enter the phone number. page 40 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 26 2. After the tone, enter a client matter (SCCP phones only) code (CMC) or a forced authorization code (FAC). Place a call using your Cisco Log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on a phone. Mobility, page 41 Make a call from a cellular 1.

  • Page 27: Answering A Call

    Parked Calls, page 34 Use your phone to answer a Use Call Pickup. Picking Up a Redirected call ringing elsewhere Call on Your Phone, page 33 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 28: Ending A Call

    If you want to... Then... For more information, see... Answer a priority call (SCCP Hang up the current call and press Prioritizing Critical Calls, phones only) Answer. page 40 Answer a call on your cellular Set up Mobile Connect and answer Managing Business phone or other remote your phone.

  • Page 29: Using Hold And Resume

    • If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line. • Your system administrator determines the duration between Hold Reversion alerts. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 30: Using Mute

    Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset. If you want to... Then... Toggle Microphone on Press Toggle Microphone off Press Switching Between Multiple Calls You can switch between multiple calls on one or more lines.

  • Page 31: Switching An In-Progress Call To Another Phone

    To return to standard viewing mode, press , then immediately press the line button. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 32: Transferring Calls

    Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Transfer a call without 1. From an active call, press Transfer. talking to the transfer 2.

  • Page 33: Sending A Call To A Voice Message System

    Look for: enabled on your primary line • The call forward icon above the primary phone number: • The call forwarding target number in the status line. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 34: Using Do Not Disturb

    If you want to... Then... Set up or cancel call 1. Log in to your User Options web pages. (See Accessing Your forwarding remotely, or for a User Options Web Pages, page 56.) non-primary line 2. Access your call forwarding settings (See Controlling Line Settings on the Web, page 62.)

  • Page 35: Making Conference Calls

    Making Conference Calls Your Cisco Unified IP Phone allows you to combine three or more separate calls into one conversation, creating a conference call. Understanding Types of Conference Calls There are two types of conference calls: Standard (ad hoc) and Meet-Me.

  • Page 36: Starting And Joining A Standard Conference

    Starting and Joining a Standard Conference A standard (ad hoc) conference allows at least three people to participate in a single call. If you want to... Then... • Create a conference by 1. From a connected call, press Confrn or Conference. (You may calling participants need to press the more softkey to see Confrn.) •...
  • Page 37 • Depending on how your phone is configured, if you leave a conference after initiating it, the conference might end. To avoid this, transfer the conference before hanging up. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 38: Starting Or Joining A Meet-Me Conference Call

    Starting or Joining a Meet-Me Conference Call Meet-Me conferencing allows you to start or join a conference by calling the conference number. If you want to... Then... Start a Meet-Me conference 1. Obtain a Meet-Me phone number from your system administrator. 2.
  • Page 39 When you hear the intercom-alert tone, handle the call in one of these ways: • Listen to the message in one-way audio. • Speak to the caller by pressing (active intercom line). • Press EndCall. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 40: Advanced Call Handling

    Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call.

  • Page 41: Picking Up A Redirected Call On Your Phone

    2. If the call rings, press Answer to connect to the call. Tips • Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 42: Storing And Retrieving Parked Calls

    You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).

  • Page 43: Logging Out Of Hunt Groups

    • Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7961G/GE that has a Cisco Unified IP Phone 7914 Expansion Module. • You can dial directed call park numbers if you do not have Directed Call Park buttons. However, you will not be able to see the status of the directed call park number.

  • Page 44: Using A Shared Line

    Using a Shared Line Your system administrator might ask you to use a shared line if you: • Have multiple phones and want one phone number • Share call-handling tasks with coworkers • Handle calls on behalf of a manager Understanding Shared Lines Remote-in-Use Icon The Remote-in-Use icon...

  • Page 45: Preventing Others From Viewing Or Barging A Shared-Line Call

    Allow others to view or barge calls 1. Press Private on a shared line 2. To verify that Privacy is off, look for the Privacy-disabled icon next to an unlit line button Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 46: Using Blf To Determine A Line State

    Tips • If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual. • The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers will not be able to view or barge calls on any of your shared lines.

  • Page 47: Making And Receiving Secure Calls

    Notify your system Press MCID or Malicious Call Trace . administrator about a Your phone plays a tone and displays the message, “MCID successful.” suspicious or harassing call Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 48: Prioritizing Critical Calls

    Prioritizing Critical Calls (SCCP phones only) In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone. Keep these terms in mind: •...

  • Page 49: Using Cisco Extension Mobility

    – Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

  • Page 50: Managing Business Calls Using A Single Phone Number

    Managing Business Calls Using a Single Phone Number With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar. If you want to...
  • Page 51 Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 52: Using A Handset, Headset, And Speakerphone

    Using a Handset, Headset, and Speakerphone You can use your phone with a handset, headset, or speakerphone. If you want to... Then... Use the handset Lift it to go off-hook; replace it to go on-hook. If you need to change the wideband setting for your handset (for example, if you change your handset), choose >...

  • Page 53: Obtaining A Headset

    Keep the handset in the cradle and headset mode inactive ( (unlit). speakerphone Otherwise, calls ring normally and you must manually answer them. AutoAnswer is disabled when Do Not Disturb is active. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 54: Changing Phone Settings

    Changing Phone Settings You can customize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone.

  • Page 55: Customizing The Phone Screen

    1. Log in to your User Options web pages. (See Accessing Your User label Options Web Pages, page 56.) 2. Access your line label settings. (See Controlling Line Settings on the Web, page 62.) Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 56: Using Call Logs And Directories

    Using Call Logs and Directories This section describes how you can use call logs and directories. To access both features, use the Directories button Using Call Logs Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. If you want to...
  • Page 57 > Intercom History . Details of the 25 most recent intercom View intercom call Choose calls are logged. You cannot dial intercom numbers from this list. history Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 58: Directory Dialing

    (SCCP phones only) To view the complete call record of a multiparty call (for example, of call that has been forwarded or transferred to you), highlight the call record and press Details. The Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order: •...

  • Page 59: Using Corporate Directory On Your Phone

    Line State, page Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 60: Using Personal Directory On Your Phone

    Access Personal 1. Choose > Personal Directory (exact name can vary). Directory (for PAB Enter your Cisco Unified Communications Manager user ID and PIN, then and Fast Dial codes) press Submit. Search for a PAB 1. Access Personal Directory, then choose Personal Address Book.
  • Page 61 2. Highlight the listing you want and press Select. 3. Press Remove. Log out of Personal 1. Choose > Personal Directory (exact name can vary). Directory 2. Choose Logout. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 62 Tips • Your system administrator can provide you with the user ID and PIN that you need to log in to Personal Directory. • Personal Directory automatically logs you out after a certain amount of time. This time limit can vary.

  • Page 63: Accessing Voice Messages

    Send a call to a voice Press iDivert. For more information, see Sending a Call to a Voice Message message system System, page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 64: Using The User Options Web Pages

    Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone.

  • Page 65: Configuring Features And Services On The Web

    3. Edit the entry as needed and click Save. Delete a PAB entry 1. Search for a PAB entry. 2. Select one or more entries. 3. Click Delete Selected. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 66: Configuring Fast Dials On The Web

    Configuring Fast Dials on the Web This section describes how to assign Fast Dials from your User Options web pages. If you want to... Then do this after you log in... Assign a Fast Dial code 1. Create a PAB entry. See Using Your Personal Address Book on the to a PAB entry Web, page...

  • Page 67: Using The Address Book Synchronization Tool

    Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.

  • Page 68: Setting Up Phone Services On The Web

    Setting Up Phone Services on the Web Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. If you want to...
  • Page 69 6. Click Save. 7. Click Reset to reset your phone (necessary to see the new button label on your phone). Access a service on your Choose phone Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 70: Controlling User Settings On The Web

    Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator.
  • Page 71 Typically, the default message waiting setting prompts your phone to display a steady red light from the handset light strip to indicate a new voice message. 6. Click Save. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 72 If you want to... Then do this after you log in... Change the audible 1. Choose User Options > Device. voice message indicator 2. Choose a phone from the Name drop-down menu. setting per line 3. Click Line Settings. 4. If you have more than one directory number (line) assigned to your phone, choose a line from the Line drop-down menu.

  • Page 73: Using Cisco Webdialer

    Using the User Options Web Pages Using Cisco WebDialer Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you.
  • Page 74 > Network Configuration > Host Name.) • Use Extension Mobility—If selected, prompts WebDialer to use the Cisco Unified IP Phone that is associated with your Extension Mobility profile (if available). • Do not display call confirmation—If selected, prompts WebDialer to suppress the Make Call page.

  • Page 75: Setting Up Phones And Access Lists For Mobile Connect

    Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your cellular and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations.
  • Page 76 If you want to... Then do this after you log in... 1. Create an access list. Add members to an access list. 2. Click Add Member to add phone numbers or filters to the list. 3. Select an option from the Filter Mask drop-down list box. You can filter a directory number, calls with restricted caller ID (Not Available), or calls with anonymous caller ID (Private).
  • Page 77 Enable Mobile Connect—Select to allow your cellular phone to ring – simultaneously with your desktop phone. Smart Client Installed—Select to indicate that the remote destination – you are setting up is a smartphone. 6. Click Save. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 78: Understanding Additional Configuration Options

    • Speed Dialing, page 32 buttons. • Cisco Unified IP Phone If you need additional speed-dial Expansion Module 7914 buttons, try using Abbreviated Dialing Phone Guide (SCCP phones or subscribing to the Fast Dial service.
  • Page 79 Ask your system administrator about Using Cisco Extension apply your phone the Cisco Extension Mobility Service. Mobility, page number and settings to a shared Cisco Unified IP Phone Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...

  • Page 80: Troubleshooting Your Phone

    Troubleshooting Your Phone This section provides troubleshooting information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot general problems with your phone. For more information, see your system administrator. Symptom Explanation You cannot hear a dial...

  • Page 81: Viewing Phone Administration Data

    Depending on configuration, use the QRT to: • Immediately report an audio problem on a current call. • Select a general problem from a list of categories and choose reason codes. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 82 Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
  • Page 83 Cisco One-Year Limited Hardware Warranty Terms Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
  • Page 84 Busy Lamp Field icons for see BLF maximum per line multiple parties on multiple, switching between muting call activity area, viewing parking call forwarding placing configuring from web page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 85 See also WebDialer Client Matter Code conference encrypted calls joining ending a call, options for secure Extension Mobility conference calls log in Meet-Me 27, 30 log out Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 86 Forced Authorization Code forwarding calls, options for icons for call states for lines idle installing, Cisco Unified IP Phone GPickUp intercom calls group call pickup, using intercom line handset keypad light strip description of securing in cradle...
  • Page 87 48, 49, 50 phone screen multiple calls, handling adjusting contrast of mute button, description of changing language of mute, using cleaning features of Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 88 phone services configuring safety, warnings see also User Options web pages secure calls PickUp secure conference PIN, changing verifying placed calls, records of secure conference, starting placing calls, options for security prioritizing calls levels of privacy making and receiving secure calls and shared lines verifying non-secure calls using...
  • Page 89 User Options web pages accessing configuring features and services with subscribing to phone services with voice message indicator changing setting for voice message service volume button, description of Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0...
  • Page 90 OL-12459-01...
  • Page 92 Cisco Website at www.cisco.com/go/offices. CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS,...

This manual is also suitable for:

7961g-ge7941g7941g-ge

Table of Contents