Audio Quality Subjective To The User; Connecting A Headset; Disabling A Headset; Using External Devices With Your Cisco Unified Ip Phone - Cisco 7962G Administration Manual
For cisco unified communications manager 6.0
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Also See for 7962G:
- Administration manual (235 pages) ,
- User manual (110 pages) ,
- Specifications (5 pages)
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Chapter 3
Setting Up the Cisco Unified IP Phone
Cisco IP Phone 7962G and 7942G support wideband headsets.
Note
Audio Quality Subjective to the User
Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound
good to the user and the party on the far end. Sound is subjective and Cisco cannot guarantee the
performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below
have been reported to perform well on Cisco Unified IP Phones.
Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own
environment to determine suitable performance. For information about headsets, For information about
headsets, refer to:
http://www.vxicorp.com/cisco
http://www.plantronics.com
http://www.jabra.com
Connecting a Headset
To connect a headset to the Cisco Unified IP Phone, plug it into the Headset port on the back of the
phone. Press the Headset button on the phone to place and answer calls using the headset.
You can use the headset with all of the features on the Cisco Unified IP Phone, including the Volume and
Mute buttons. Use these buttons to adjust the ear piece volume and to mute the speech path from the
headset microphone.
Disabling a Headset
You can disable the headset through the Cisco Unified Communications Manager Administration
application. If you do so, you also will disable the speakerphone.
To disable the headset from Cisco Unified Communications Manager Administration, choose Device >
Phone and locate the phone that you want to modify. In the Phone Configuration web page for the phone,
check the Disable Speakerphone and Headset check box.
Using External Devices with Your Cisco Unified IP Phone
The following information applies when you use external devices with the Cisco Unified IP Phone:
Cisco recommends the use of good quality external devices that are shielded (screened) against
unwanted radio frequency (RF) and audio frequency (AF) signals.
Depending on the quality of these devices and their proximity to other devices such as mobile phones or
two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one
or more of the following actions:
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OL-12641-01
Move the external device away from the source of the RF or AF signals.
Route the external device cables away from the source of the RF or AF signals.
Use shielded cables for the external device, or use cables with a better shield and connector.
Shorten the length of the external device cable.
Apply ferrites or other such devices on the cables for the external device.
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
Understanding the Cisco Unified IP Phone 7962G and 7942G Components
3-5
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