Cisco 7942G User Manual
Unified ip phones for cisco unified communications manager express version 7.1
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Also See for 7942G:
- Administration manual (204 pages) ,
- Phone manual (98 pages) ,
- User manual (17 pages)
Related Manuals for Cisco 7942G
Summary of Contents for Cisco 7942G
- Page 1 UIDE Cisco Unified IP Phones 7942G and 7962G for Cisco Unified Communications Manager Express Version 7.1 Overview, page 2 Operating Your Phone, page 6 Phone Features Index, page 20...
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Page 2: Physical Description
Overview This guide provides phone operating instructions, and feature descriptions for the Cisco Unified IP Phone multiline models 7942G and 7962G. The 7942G has two lines and the 7962G has six lines. Physical Description Name Line or speed-dial button LCD screen... - Page 3 Name (continued) Volume button 10 Speaker button 11 Mute button 12 Headset button 13 Navigation button 14 Keypad 15 Soft keys buttons 16 Handset with indicator light Description (continued) Increases or decreases handset, headset, ringer, or speakerphone volume. Toggles speaker on and off. Toggles mute on and off.
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Page 4: Connecting Your Phone
Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phone. 10/100 SW 10/100 PC DC48V DC adapter port (DC48V) for phones not provided with inline power AC-to-DC power supply AC power cord Network port (10/100 SW) for connecting to the network Access port (10/100 PC) for connecting your phone to your computer... -
Page 5: Adjusting The Handset Rest
Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest. 2. -
Page 6: Operating Your Phone
Operating Your Phone This section describes how to operate your Cisco Unified IP phone and includes information on soft keys and phone features. Because there are differences in phone and site configurations, not all features described here might apply to your Note phone. -
Page 7: Answer A Call
Soft Key Redial RmLstC Resume Save Search Select Trnsfer TrnsfVM Place a Call Use one of the following methods to place a call: • Lift the handset and dial the number. • Dial the number, and then lift the handset. •... -
Page 8: Manage Call Waiting
Hold a Call To place a call on hold while on the call: • Press the Hold soft key. To retrieve a held call: • Press the Resume soft key. If multiple calls are on hold, use the Navigation button to select the desired call before you press Resume. –... -
Page 9: Adjust The Volume For The Current Call
When you have one or more new messages, the message-waiting indicator (MWI) on your handset is lit. The MWI Note works only if the MWI is configured on your phone. Your company determines the voice message service that your phone system uses. For the most accurate and detailed Note information, see the documentation for your voice message service. -
Page 10: Forward Incoming Calls
Forward Incoming Calls To forward any incoming call to the call-forward destination, for example voice mail, preset on the Cisco Unified IP phone: • Press the DnD soft key. If the call-forward destination is not set, pressing the DnD soft key disables the ringer. Note Park a Call (SCCP) Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on... - Page 11 • Press the GPickUp soft key. If only one pickup group is defined in the entire Cisco Unified Communications Manager Express system, control of the call is transferred to your phone. • If the ringing telephone and your phone are in the same pickup group, press the asterisk (*) to transfer control of the call to your phone.
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Page 12: Call-Blocking (Toll Bar) Override
To Make a Priority (Precedence) Call: Enter the MLPP access number (provided by your system administrator) followed by the precedence level (0-4) and the phone number. Note If you enter an invalid MLPP access number, a verbal announcement alerts you of the error. To Answer an MLPP Call: End an active call (if necessary) and answer the MLPP call. -
Page 13: Transfer To Voice Mail
2. Dial the number to which you want to transfer the call. 3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset. 4. If the transfer fails, press the Resume soft key to return to the original call. Transfer to Voice Mail 1. -
Page 14: Place A Meetme Conference Call
Place a MeetMe Conference Call To Place a MeetMe conference call: 1. Obtain a MeetMe conference number from your system administrator 2. Distribute the MeetMe conference number to all the participants. 3. Go offhook, press the MeetMe soft key, and dial the MeetMe conference number. All other participants join the meeting by dialing into the MeetMe conference number. - Page 15 If a phone that is using the shared line has Privacy enabled, call information and Barge/cBarge soft keys do not appear – on the other phones that share the line. Hold a Shared-Line Call (SIP) User can put calls on a shared line on hold like calls on a non shared line. To place a call on hold while on a shared-line call: •...
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Page 16: Program Personal Speed-Dial Buttons
7. Press the Dial soft key to dial the selected number. Program Personal Speed-Dial Buttons After a system administrator defines one or more speed-dial instances for a Cisco Unified IP phone, you can reprogram numbers that are not locked or program numbers into an instance that has an empty dial string: 1. -
Page 17: View Call History
Switch an in-progress Call from a Remote Destination Phone to Your Desktop Phone 1. Press Resume on your desk phone and start talking on your desk phone. 2. Hang up the call on your remote phone to disconnect the phone. Change Your Remote Destination Phone Number You can replace the existing remote destination phone number with a new phone number. -
Page 18: Use The Intercom Feature
Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for one-way and press-to-answer voice connections using a dedicated pair of intercoms on two phones that speed-dial each other. To use the intercom feature: 1. Press the Speaker button and get the dial tone. 2. -
Page 19: Place A Call From Your Personal Speed-Dial
Place a Call from Your Personal Speed-Dial To place a call from your Personal Speed-Dial using My Phone Apps: 1. Log-in to Extension Mobility. 2. Select My Phone Apps and scroll down to Personal Speed Dial. 3. Select Personal Speed Dial. 4. - Page 20 Phone Features Index This section provides an alphabetical list of features for your Cisco Unified IP phone. Features supported in both SIP and SCCP protocols are marked as “Supported” and features not supported in either one of the protocols are marked as “Not Supported”. However, there are differences in how the feature works based on the call protocol.
- Page 21 Table 1 Features (with page number references) Supported in SIP and SCCP Protocols. Features Transfer a Call 10 Transfer to Voice Mail 10 Use the Intercom Feature 13 View Call History 13 Whisper Intercom 11 SCCP Supported Supported Not Supported Supported Supported Supported Supported...
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