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CP-7970G
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Manuals and User Guides for Cisco CP-7970G. We have
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Cisco CP-7970G manual available for free PDF download: Administration Manual
Cisco CP-7970G Administration Manual (266 pages)
Administration Guide
Brand:
Cisco
| Category:
IP Phone
| Size: 5.84 MB
Table of Contents
Table of Contents
3
Related Documentation
12
Cisco Product Security Overview
13
Document Conventions
13
Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
15
What Networking Protocols Are Used?
15
Chapter 1 an Overview of the Cisco Unified IP Phone
17
What Networking Protocols Are Used
20
Ipv6 Support on Cisco Unified IP Phones
23
Configuring Network Parameters Using the Cisco Unified IP Phone
25
Configuring Telephony Features
25
Feature Overview
25
Providing Users with Feature Information
25
Configuring Network Parameters Using the Cisco Unified Ip Phone
26
Configuring Telephony Features
26
Providing Users with Feature Information
26
Overview of Supported Security Features
27
Overview of Supported Security Features
28
Understanding Security Profiles
29
Identifying Authenticated, Encrypted, and Protected Phone Calls
30
Establishing and Identifying Secure Conference Calls
30
Establishing and Identifying Protected Calls
32
Call Security Interactions and Restrictions
32
Supporting 802.1X Authentication on Cisco Unified IP Phones
33
Understanding Security Features for Cisco Unified IP Phones
27
Overview
33
Required Network Components
33
Best Practices—Requirements and Recommendations
33
Security Restrictions
33
Security Restrictions
35
Overview of Configuring and Installing Cisco Unified IP Phones
36
Checklist for Installing the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
39
Installing Cisco Unified IP Phones
39
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network
46
Understanding Interactions with Other Cisco Unified IP Communications Products
46
Manager
46
C H a P T E R 2 Preparing to Install the Cisco Unified IP Phone on Your Network
46
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
47
Providing Power to the Phone
48
Power Guidelines
48
Providing Power to the Phone
49
Phone Power Consumption and Display Brightness
49
Power Outage
50
Obtaining Additional Information about Power
50
Understanding Phone Configuration Files
51
Understanding the Phone Startup Process
53
Understanding the Phone Startup Process
54
Adding Phones to the Cisco Unified Communications Manager Database
55
Adding Phones with Auto-Registration
55
Adding Phones with Auto-Registration and TAPS
56
Adding Phones with Cisco Unified Communications Manager Administration
57
Adding Phones with BAT
57
Adding Phones with Auto-Registration and TAPS
57
Using Cisco Unified IP Phones with Different Protocols
58
Converting a New Phone from SCCP to SIP
58
Deploying a Phone in an SCCP and SIP Environment
58
Converting an In-Use Phone from One Protocol to the Other Protocol
59
Deploying a Phone in an SCCP and SIP Environment
59
Determining the MAC Address of a Cisco Unified IP Phone
59
Determining the MAC Address of a Cisco Unified IP Phone
60
Before You Begin
61
Network Requirements
61
Chapter 3 Setting up the Cisco Unified IP Phone
62
Cisco Unified Communications Manager Configuration
62
Understanding the Cisco Unified IP Phone Components
62
Network and Access Ports
62
Handset
63
Speakerphone
63
Headset
63
Audio Quality Subjective to the User
64
Connecting a Headset
64
Disabling a Headset
64
Enabling a Wireless Headset
65
Using External Devices
65
Installing the Cisco Unified IP Phone
65
Attaching a Cisco Unified IP Phone Expansion Module
69
Feature Key Capacity Increase for Cisco Unified IP Phones
70
Adjusting the Placement of the Cisco Unified IP Phone
71
Adjusting Cisco Unified IP Phone Footstand and Phone Height
71
Securing the Phone with a Cable Lock
72
Mounting the Phone to the Wall
73
Verifying the Phone Startup Process
74
Configuring Startup Network Settings
75
Configuring Security on the Cisco Unified IP Phone
76
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone
79
Configuration Menus on the Cisco Unified IP Phone
79
Displaying a Configuration Menu
80
C H a P T E R 4 Configuring Settings on the Cisco Unified IP Phone
81
Unlocking and Locking Options
81
Editing Values
81
Overview of Options Configurable from a Phone
82
Network Configuration Menu
85
Understanding Dhcpv6 and Autoconfiguration
94
Device Configuration Menu
95
Unified CM Configuration
96
SIP Configuration Menu for SIP Phones
97
SIP General Configuration Menu
97
Line Settings Menu for SIP Phones
98
Call Preferences Menu for SIP Phones
98
HTTP Configuration Menu
99
Locale Configuration Menu
101
NTP Configuration Menu for SIP Phones
101
UI Configuration Menu
102
Media Configuration Menu
104
Power Save Configuration Menu
107
Ethernet Configuration Menu
108
Security Configuration Menu
108
Qos Configuration Menu
109
Network Configuration
110
Network Configuration
111
Security Configuration Menu
114
CTL File Submenu
116
ITL File Submenu
117
Trust List Menu
119
802.1X Authentication and Status
120
VPN Configuration
122
Connecting to VPN
122
VPN Configuration Settings
123
CHAPTER 5 Configuring Features, Templates, Services, and Users
125
Telephony Features Available for the Phone
125
C H a P T E R 5 Configuring Features, Templates, Services, and Users
126
Configuring Product Specific Configuration Parameters
146
Configuring Corporate and Personal Directories
148
Configuring Corporate Directories
148
Configuring Personal Directory
148
Modifying Phone Button Templates
149
Modifying a Phone Button Template for Personal Address Book or Fast Dials
150
Configuring Softkey Templates
151
Setting up Services
152
Adding Users to Cisco Unified Communications Manager
152
Managing the User Options Web Pages
153
Giving Users Access to the User Options Web Pages
153
Specifying Options that Appear on the User Options Web Pages
154
Customizing and Modifying Configuration Files
157
Creating Custom Phone Rings
158
Ringlist.xml File Format Requirements
158
Chapter 6 Customizing the Cisco Unified IP Phone
159
PCM File Requirements for Custom Ring Types
159
Configuring a Custom Phone Ring
159
Creating Custom Background Images
159
List.xml File Format Requirements
160
PNG File Requirements for Custom Background Images
161
Configuring a Custom Background Image
162
Configuring Wideband Codec
163
Configuring the Idle Display
163
Automatically Disabling the Cisco Unified IP Phone Screen
164
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
167
Model Information Screen
168
Status Menu
169
Status Messages Screen
169
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager
174
Network Configuration
174
Network Statistics Screen
176
Network Statistics
178
Firmware Versions Screen
179
Expansion Module(S) Screen
180
Call Statistics Screen
181
Using Test Tone
184
Device Logs
187
CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely
188
Accessing the Web Page for a Phone
188
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
189
Disabling and Enabling Web Page Access
189
Configuring the Cisco Unified IP Phone to Use HTTP/HTTPS Protocols
190
Device Information
190
Network Configuration
191
Network Statistics
195
Device Logs
197
Streaming Statistics
198
CHAPTER 9 Troubleshooting and Maintenance
203
Resolving Startup Problems
203
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
204
Manager
204
C H a P T E R 9 Troubleshooting and Maintenance
205
Checking Network Connectivity
205
Identifying Error Messages
205
Verifying IP Addressing and Routing
205
Verifying TFTP Server Settings
205
Cisco Callmanager and TFTP Services Are Not Running
206
Verifying Cisco Unified Communications Manager Settings
206
Verifying DNS Settings
206
Creating a New Configuration File
207
Registering the Phone with Cisco Unified Communications Manager
207
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
208
Cisco Unified IP Phone Resets Unexpectedly
208
Verifying Physical Connection
208
Identifying Intermittent Network Outages
208
Verifying DHCP Settings
209
Checking Static IP Address Settings
209
Verifying Voice VLAN Configuration
209
Verifying that the Phones Have Not Been Intentionally Reset
209
Eliminating DNS or Other Connectivity Errors
210
Checking Power Connection
210
Troubleshooting Cisco Unified IP Phone Security
210
General Troubleshooting Tips
212
General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
216
Resetting or Restoring the Cisco Unified IP Phone
216
Performing a Basic Reset
216
Performing a Factory Reset
217
Using the Quality Report Tool
219
Monitoring the Voice Quality of Calls
219
Using Voice Quality Metrics
220
Troubleshooting Tips
220
Where to Go for more Troubleshooting Information
221
Cleaning the Cisco Unified IP Phone
222
Appendix
223
Providing Information to Users Via a Website
223
How Users Obtain Support for the Cisco Unified IP Phone
223
Giving Users Access to the User Options Web Pages
223
Appendix A Providing Information to User Via a Website
224
Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials (SCCP Phones Only
224
How Users Access the Online Help System on the Phone
224
How Users Get Copies of Cisco Unified IP Phone Manuals
224
How Users Access a Voice-Messaging System
225
How Users Subscribe to Services and Configure Phone Features
225
How Users Configure Personal Directory Entries
226
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer
226
Appendix
229
Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
229
Appendix
237
Supporting International Users
237
Adding Language Overlays to Phone Buttons
237
Installing the Cisco Unified Communications Manager Locale Installer
237
A P P E N D I X C Supporting International Users
238
Support for International Call Logging
238
Appendix
239
Cable Specifications
239
Network and Access Port Pinouts
239
Physical and Operating Environment Specifications
239
Technical Specifications
239
Basic Phone Administration Steps
243
Example User Information for These Procedures
243
Adding a User to Cisco Unified Communications Manager
244
Adding a User from an External LDAP Directory
244
Adding a User Directly to Cisco Unified Communications Manager
245
Configuring the Phone
245
Performing Final End User Configuration Steps
249
I N D E X
251
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