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Telephony Features Available for the Cisco Unified IP Phone
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Silent Monitoring
Single Button Barge
Speed-dialing
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
5-20
Description
Allows a supervisor to silently monitor an active
call. The supervisor cannot be heard by either party
on the call. The user might hear a monitoring
audible alert tone during a call when it is being
monitored.
When a call is secured, the security status of the
call is displayed as a lock icon on Cisco Unified IP
Phones. The connected parties might also hear an
audible alert tone that indicates the call is secured
and is being monitored.
When an active call is being monitored or
Note
recorded, you can receive or place
intercom calls; however, if you place an
intercom call, the active call will be put on
hold, which causes the recording session to
terminate and the monitoring session to
suspend. To resume the monitoring
session, the party whose call is being
monitored must resume the call.
Allows users to press a line key to Barge or cBarge
into a remote-in-use call on a shared line.
Dials a specified number that has been previously
stored.
Chapter 5
Configuring Features, Templates, Services, and Users
Configuration Reference
For more information, see Cisco Unified
Communications Manager Features and
Services Guide,
Monitoring and
For more information, see:
Cisco Unified Communications Manager
•
Administration Guide,
Configuration.
Cisco Unified Communications Manager
•
System Guide,
Cisco Unified Communications Manager
•
Features and Services Guide,
Privacy.
For more information see:
Cisco Unified Communications Manager
•
Administration Guide,
Phone
Configuration.
Cisco Unified Communications Manager
•
System Guide,
Recording.
Device Pool
Cisco Unified IP
Phones.
Barge and
Cisco Unified IP
Cisco Unified IP
Phones.
OL-23091-01
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Troubleshooting
