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Chapter 5
Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Immediate Divert
Allows a user to transfer a ringing, connected, or
held call directly to a voice-messaging system.
When a call is diverted, the line becomes available
to make or receive new calls.
Intercom
Allows users to place and receive intercom calls
using programmable phone buttons. You can
configure intercom line buttons to:
Note
Join/Select
Allows user to join two or more calls that are on
one line to create a conference call and remain on
the call.
Join Across
Allows users to apply the Join feature to calls that
Lines/Select
are on multiple phone lines.
Log out of hunt groups Allows users to log out of a hunt group and
temporarily block calls from ringing their phone
when they are not available to take calls. Logging
out of hunt groups does not prevent non-hunt group
calls from ringing their phone.
OL-15483-01
Directly dial a specific intercom extension.
•
Initiate an intercom call and then prompt the
•
user to enter a valid intercom number.
If your user logs into the same phone on a
daily basis using their Cisco Extension
Mobility profile, assign the phone button
template that contains intercom
information to their profile, and assign the
phone as the default intercom device for
the intercom line.
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
Telephony Features Available for the Cisco Unified IP Phone
Configuration Reference
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, "Immediate Divert"
chapter.
Cisco Unified Communications Manager
Feature and Services Guide, "Intercom
chapter"
For more information:
•
See the
"Configuring Softkey Templates"
section on page
5-17.
Refer to Cisco Unified Communications
•
Manager System Guide, "Cisco Unified IP
Phones" chapter.
Cisco Unified IP Phone 7965G and 7945G
•
Phone Guide, "Basic Call Handling"
chapter, "Making Conference Calls"
section
For more information:
See the
"Configuring Softkey Templates"
•
section on page 5-17
Refer to Cisco Unified Communications
•
Manager System Guide, "Cisco Unified IP
Phones" chapter.
For more information
See the
"Configuring Softkey Templates"
•
section on page
5-17.
•
Cisco Communications Manager System
Guide, "Understanding Route Plans"
chapter.
5-9
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Table of Contents
Troubleshooting
