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Phone basics Option 2 use the toggle key Play to Ring tone preview Select Ok to save Ring tone volume Press the volume bar up and down to increase and de-crease Save Speaker volume Press the Lift the earpiece off hook ...
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Call Control Cont….. Transferring calls Internal Dial the extension With your first caller connected press More Transfer number Announce Hang up to complete External Dial external dial More Transfer With your first caller connected press digit then the external number ...
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Voicemail Voicemail Access Follow the instructions Recording Greetings Press Option and follow the prompts Saving Messages Press Option once the message has been listend to Deleting Messages Once the message has been listened to press option Remote Access Internal from any internal phone Enter your extension number Enter your Voicemail Dial password followed by External...
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Web portal & Personal Phone Manager (PPM) Accessing the portal Login: Go to URL http:// www.vandercom.co.uk/portal.html (Click on Hosted Voip icon). Enter full telephone number Enter phone password (default unless changed – 2580) Options Tab Click Options Profile Profile Ensure CA Address 1 is set to 212.187.206.45 Put a tick in the ‘Launch VA at startup’...
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Voice Assistant Overview This is a full-featured application that allows you to make calls and manage the calls in progress. To Launch the Voice Assistant click on the call control icon on the right of the Web Portal screen Call forward list Enter a phone number in any of the text input fields to specify where you want your calls forwarded under the different conditions.
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Directory tab Corporate Directory - provides a listing for everyone in your company Personal Directory - your personally important telephone numbers. If you currently use Outlook for your contacts you can quickly import them into your personal directory: Outlook Contacts File Import/Export Export to a file Comma Seperated File Windows Contacts Choose loctation to save to Next Finish Open WebPortal Directory Personal Import BrowseSelect your contacts list ...
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Meet-Me Conferencing Tab Click on Conferencing Add Scheduling a conference Fill in the relevant details for the conference call, then click on check availability Notifications Click to open a pre populated iCalendar file Joining a Internally dial conference Exteranlly dial 08448464488 From Oversea dial +44 2070789325...
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Meet-Me Conferencing Cont…. Conference To moderate the conference click on the moderator panel will apear. moderation The moderator has full control over the conference call from this panel they can: Increase the time Increase number of ports available Mute individuals Mute entire conference call Play indvidual Play all names of participants...
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Call Management Find-Me Click Call Management Find-Me Click to add a Find-Me list add Creating lists Click to Add a Find-Me number Enter name, number, no answer time out, menu time out, challenge type then save Page 10 of 14...
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Find-Me Cont…. List types / options To set the name of your Find-Me list, the ring strategy, choose to show the caller ID and play the ‘please wait...’ prompt Click Call Management Call Treatment Functions Activating your Find-Me lists From here you can set your Find-Me list as a default Call Treatment. To set your Find-Me as a Time of Day action click on Advanced Time of Day Action 1 Select Find-Me from the drop down list Select the time and days you wish you Find-Me list to be active...
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Call Treatment Default Forwarding Click Call Management Call Treatment Functions To set a default forwding action select from the drop down menu. For a time of day action click Advanced Select the action Select the time and days this action is to be used Click Call Management Call Treatment Options Call treatment delay...
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Call Treatment Cont…… To screen individual numbers Click Call Management Call Treatment Add Call screening Enter the name of the caller you wish to screen followed by the number, select whether you wish have the screening as a Time of Day or a Default action Page 13 of 14...
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Additional information… To withhold To withhold caller ID dial *67 followed by your outbound dial prefix and the destination number. Caller ID Passwords You will be prompted to change this upon first entry. Open 9AM to 5.30PM Monday to Friday. Customer service Page 14 of 14...