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Cisco 7902G - Unified IP Phone VoIP Phone Manual
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Cisco 7902G - Unified IP Phone VoIP Phone Manual

Cisco 7902G - Unified IP Phone VoIP Phone Manual

Ip phone for cisco callmanager
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Download this manual See also: Administration Manual, User Manual
Cisco IP Phone 7902G
for Cisco CallManager
License and Warranty
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Text Part Number: 78-16335-01
Phone Guide

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Summary of Contents for Cisco 7902G - Unified IP Phone VoIP

  • Page 1 Phone Guide Cisco IP Phone 7902G for Cisco CallManager License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: 78-16335-01...

  • Page 3: Table Of Contents

    Using Hold and Resume Transferring a Connected Call Making Conference Calls Forwarding Your Calls to Another Number Using Voice Messaging Prioritizing Critical Calls Customizing Phone Settings Adjusting the Volume Setting Up Speed Dial Buttons Cisco IP Phone 7902G for Cisco CallManager...
  • Page 4 Accessing Your User Options Web Pages Logging In to the User Options Web Pages Troubleshooting Your Phone Cisco One-Year Limited Hardware Warranty Terms 78-16335-01...

  • Page 5: Getting Started

    Getting Started These sections give you the basic information you need to start using your new Cisco IP Phone. How to Use this Guide This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for...

  • Page 6: Where To Find Additional Information

    Where to Find Additional Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml...
  • Page 7 TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cables. Using an External Power Supply The following warnings apply when you use the external power supply with the Cisco IP Phone: Warning This product relies on the building's installation for short-circuit (over current) protection.

  • Page 8: Connecting Your Phone

    Connecting Your Phone Your system administrator will likely connect your new Cisco IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. Network (Ethernet) port (10 BASE T)
  • Page 9 To register with TAPS, pick up the handset, enter the TAPS extension provided by your system administrator, and follow the voice prompts. You might need to enter your entire extension, including the area code. After your phone displays a confirmation message, hang up. The phone will re-start. Cisco IP Phone 7902G for Cisco CallManager...

  • Page 10: An Overview Of Your Phone

    An Overview of Your Phone The Cisco IP Phone model 7902G is a basic telephone that provides the following features: • Voice communication over a data network • One phone line that can support up to two calls • Familiar telephony features to handle calls easily •...
  • Page 11 Functions like a traditional handset. The light strip at the top of the handset indicator light blinks when the phone rings and remains lit to indicate a new voice mail message (depending on your message system). Cisco IP Phone 7902G for Cisco CallManager...

  • Page 12: Understanding Feature Availability

    Understanding Feature Availability The operation of your Cisco IP Phone and the features available to you may vary, depending on the call processing agent used by your company and also on how your company’s phone support team has configured your phone system. Therefore, some of the features included in this Phone Guide might not be available to you or might work differently on your phone system.

  • Page 13: Basic Call Handling

    For information on priority calls, see the “Prioritizing Critical Calls” section on page 14. Ending a Call To end a call, hang up the handset. Cisco IP Phone 7902G for Cisco CallManager...

  • Page 14: Using Hold And Resume

    Using Hold and Resume Only one call can be active at any given time; all other calls must be placed on hold. If you want to... Then... Put a call on hold Press (Hold). The Hold button lights red. A call on hold remains active even though you and the other party cannot hear each other.

  • Page 15: Making Conference Calls

    Answer the phone when it rings. You do not need to do anything special to join a standard conference call. End a conference Hang up the handset. You cannot drop a participant from a conference call even if you initiate the conference. Note Cisco IP Phone 7902G for Cisco CallManager...

  • Page 16: Forwarding Your Calls To Another Number

    Forwarding Your Calls to Another Number You can use Call Forward All to redirect your incoming calls from your Cisco IP Phone to another number. Note Enter the Call Forward All target number exactly as you would need to dial it from your desk phone.

  • Page 17: Using Voice Messaging

    See if you have a new Look at your phone for a steady red light on the handset. voice message Listen to your voice Press (Messages) and follow the voice instructions. messages Cisco IP Phone 7902G for Cisco CallManager...

  • Page 18: Prioritizing Critical Calls

    Prioritizing Critical Calls Advanced call-handling tasks involve special (non-standard) features that your system administrator might configure for your phone depending on your call-handling needs and work environment. You typically will not have access to these features by default. In some specialized environments, such as military or government offices, you might need to receive urgent or critical calls.

  • Page 19: Customizing Phone Settings

    Customizing Phone Settings Customizing Phone Settings You can personalize your Cisco IP Phone 7902G by adjusting the settings, as described in the tables below. Adjusting the Volume The table below describes how to adjust and save volume levels on your phone.

  • Page 20: Setting Up Speed Dial Buttons

    Setting Up Speed Dial Buttons Speed dial numbers allow you to quickly dial phone numbers without requiring you to enter the phone number each time. You can create up to four speed dial numbers on your phone using the User Options web pages.

  • Page 21: Accessing Your User Options Web Pages

    Accessing Your User Options Web Pages Accessing Your User Options Web Pages Because your Cisco IP Phone 7902G is a network device, it can share information with other network devices in your company, including your computer and web-based services accessible using a web browser on your computer.

  • Page 22: Troubleshooting Your Phone

    Troubleshooting Your Phone Refer to the following table for some general troubleshooting information for your phone. Problem Explanation The phone Hold and Menu Your phone did not initialize correctly. Contact your system buttons are lit or flashing after administrator who will help you troubleshoot the problem. the phone is connected to power No dial tone Check that all the cable connections are secure and that the phone...

  • Page 23: Cisco One-Year Limited Hardware Warranty Terms

    Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the CD that accompanies your Cisco product. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or from Cisco.com.
  • Page 24 One (1) Year Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
  • Page 25 Cisco One-Year Limited Hardware Warranty Terms Cisco IP Phone 7902G for Cisco CallManager...
  • Page 26 78-16335-01...
  • Page 28 Copyright © 2004 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST,...

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