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Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-4
Item
Load File
App Load ID
JVM Load ID
OS Load ID
Boot Load ID
Expansion Module 1
Expansion Module 2
DSP Load ID
Expansion Module Status Screen
The Expansion Module Status screen displays information about each Cisco Unified IP Phone
Expansion Module that is connected to the phone.
Table
module. You can use this information to troubleshoot the expansion module, if necessary. In the
Expansion Module Stats screen, a statistic preceded by "A" is for the first expansion module. A statistic
preceded by "B" is for the second expansion module.
To display the Expansion Module Stats screen, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Select Expansion Module.
Step 3
To exit the Expansion Module screen, press the Exit softkey.
Table 7-5
Item
Link State
RX Discarded Bytes
RX Length Err
RX Checksum Err
RX Invalid Message
OL-15483-01
Firmware Version Information
Table 7-5
explains the information that is displayed on this screen for each connected expansion
Expansion Module Statistics
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
Description
Load file running on the phone
Identifies the JAR file running on the phone
Identifies the Java Virtual Machine (JVM) running on the
phone
Identifies the operating system running on the phone
Identifies the factory-installed load running on the phone
Identifies the load running on the Expansion Module(s), if
connected to the phone
Identifies the digital signal processor (DSP) software
version used
Description
Overall expansion module status
Number of bytes discarded due to errors
Number of packets discarded due to improper length
Number of packets discarded due to invalid checksum
information
Number of packets that have been discarded because a
message was invalid or unsupported
Status Menu
7-11
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Table of Contents
Troubleshooting
