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Telephony Features Available for the Cisco Unified IP Phone
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Conference
Configurable call
Allows you to specify information that appears on
forward display
a phone when a call is forwarded. This information
can include the caller name, caller number,
redirected number, and original dialed number.
CTI Applications
A computer telephony integration (CTI) route
point can designate a virtual device to receive
multiple, simultaneous calls for
application-controlled redirection.
Directed Call Park
Allows a user to transfer an active call to an
available directed call park number that the user
dials or speed dials.
A Call Park BLF button indicates whether a
directed call park number is occupied and provides
speed-dial access to the directed call park number.
Note
Directed Call Pickup
Allows a user to answer a call that is ringing on a
particular directory number.
Direct transfer
Allows users to connect two calls to each other
(without remaining on the line).
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
5-6
Allows a user to talk simultaneously with
•
multiple parties by calling each participant
individually. Conference features include
Conference, Join, cBarge, and Meet-Me.
•
Allows a non-initiator in a standard (ad hoc)
conference to add or remove participants; also
allows any conference participant to join
together two standard conferences on the same
line.
If you implement Directed Call Park, avoid
configuring the Park softkey. This prevents
users from confusing the two Call Park
features.
Chapter 5
Configuring Features, Templates, Services, and Users
Configuration Reference
For more information, refer to
•
Cisco Unified Communications Manager
System Guide, "Cisco Unified IP Phones"
chapter.
•
The service parameter, Advance Adhoc
Conference, (disabled by default in Cisco
Unified Communications Manager
Administration) allows you to enable
these features.
For complete information, see the
Cisco Unified Communications Manager
System Guide, "Conference Bridges"
chapter.
Be sure to inform your users whether
Note
these features are activated.
For more information, refer to:
•
Cisco Unified Communications Manager
Administration Guide, "Cisco Unified IP
Phone Configuration" chapter.
Cisco Unified Communications Manager
•
System Guide, "Cisco Unified IP Phones"
chapter.
For more information, refer to the Cisco
Unified Communications Manager
Administration Guide, "CTI Route Point
Configuration" chapter.
For more information refer to:
Cisco Unified Communications Manager
•
Features and Services Guide, "Call Park
and Directed Call Park" chapter.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, "Call Pickup" chapter.
For more information, refer to Cisco Unified
Communications Manager System Guide,
"Cisco Unified IP Phones" chapter.
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Troubleshooting
