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Chapter 5
Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Services URL button
Allows users to access services from a
programmable button rather than by using the
Services menu on a phone.
Shared line
Allows a user to have multiple phones that share
the same phone number or allows a user to share a
phone number with a coworker.
Silent Monitoring
Allows a supervisor to silently monitor an active
call. The supervisor cannot be heard by either party
on the call. The user might hear an intermittent
tone
(beep tone) during a call when it is being
monitored.
Note
Single Button Barge
Allows users to press a line key to Barge or cBarge
into a remote-in-use call on a shared line.
Speed-dialing
Dials a specified number that has been previously
stored.
Time-of-Day Routing
Restricts access to specified telephony features by
time period.
OL-15483-01
The intercom feature is disabled when a
call is being monitored or recorded.
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
Telephony Features Available for the Cisco Unified IP Phone
Configuration Reference
For more information refer to:
Cisco Unified Communications Manager
•
Administration Guide, "Cisco Unified IP
Phone Configuration" chapter.
Cisco Unified Communications Manager
•
System Guide, "Cisco Unified IP Phone
Services" chapter.
For more information refer to Cisco Unified
Communications Manager System Guide,
"Cisco Unified IP Phones" chapter.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, "Monitoring and
Recording" chapter.
For more information, refer to:
Cisco Unified Communications Manager
•
Administration Guide, "Device Pool
Configuration" chapter.
•
Cisco Unified Communications Manager
System Guide, "Cisco Unified IP Phones"
chapter.
Cisco Unified Communications Manager
•
Features and Services Guide, "Barge and
Privacy" chapter.
For more information refer to:
Cisco Unified Communications Manager
•
Administration Guide, "Cisco Unified IP
Phone Configuration" chapter.
Cisco Unified Communications Manager
•
System Guide, "Cisco Unified IP Phones"
chapter.
For more information refer to:
Cisco Unified Communications Manager
•
Administration Guide, "Time Period
Configuration" chapter.
•
Cisco Unified Communications Manager
System Guide, "Time-of-Day Routing"
chapter.
5-13
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Table of Contents
Troubleshooting
