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Problem: Printer prints out blank pages.
Check:
Is the print face down?
Solution: Face down or face up can be selected.
Problem: Printer prints in reverse order.
Check:
Is reverse order selected in the printer driver?
Solution: Set reverse order with face up delivery.
Problem: Printing stops in the middle of the print job.
Check:
Too much paper in the output tray?
Solution: Remove the paper from the output tray.
Check:
Has the paper run out?
Solution: Load paper.
Problem: Paper specified from application is not used.
Check:
Is paper selection of driver "Auto"?
Solution: Ensure that the desired paper is set in a paper tray of the printer and select "Auto" in the
paper selection of the printer driver.
Problem: Stapling cannot be performed.
Check:
Is face down selected?
Solution: Select face up for stapling. (except AR-505 and AR-507)
Check:
Different sized papers used?
Solution: Stapling cannot be performed on different sized papers.
Check:
Is the paper size acceptable for stapling?
Solution: Check the acceptable paper sizes for stapling referring to the copier operation manual.
Problem: Stapling cannot be performed on the desired location.
Check:
Is the desired location acceptable?
Solution: Stapling positions are limited. Check the locations.
Problem: Misfeed or loading paper message appears.
Check:
Did a paper misfeed occur, or did the paper in the selected tray run out?
Solution: Clear the error referring to the copier operation manual.
PRINTER TROUBLESHOOTING
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Table of Contents
Troubleshooting
