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Chapter 1
An Overview of the Cisco Unified IP Phone
Related Topics
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What Features are Supported on the Cisco Unified
IP Phone 7962G and 7942G?
The Cisco Unified IP Phone functions much like a digital business phone, allowing you to place and
receive telephone calls. In addition to traditional telephony features, the Cisco Unified IP Phone includes
features that enable you to administer and monitor the phone as a network device.
This section includes the following topics:
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Feature Overview
Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and
transferring, redialing, speed dialing, conference calling, and voice messaging system access.
Cisco Unified IP phones also provide a variety of other features. For an overview of the telephony
features that the Cisco Unified IP Phone supports and for tips on configuring them, see the
Features Available for the Cisco Unified IP Phone" section on page
As with other network devices, you must configure Cisco Unified IP Phones to prepare them to access
Cisco Unified Communications Manager and the rest of the IP network. By using DHCP, you have fewer
settings to configure on a phone, but if your network requires it, you can manually configure an IP
address, TFTP server, subnet information, and so on. For instructions on configuring the network
settings on the Cisco Unified IP Phones, see
Phone."
The Cisco Unified IP Phone can interact with other services and devices on your IP network to provide
enhanced functionality. For example, you can integrate the Cisco Unified IP Phones with the corporate
Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for
co-worker contact information directly from their IP phones. You can also use XML to enable users to
access information such as weather, stocks, quote of the day, and other web-based information. For
information about configuring such services, see the
page 5-15
Finally, because the Cisco Unified IP Phone is a network device, you can obtain detailed status
information from it directly. This information can assist you with troubleshooting any problems users
might encounter when using their IP phones. See
Statistics on the Cisco Unified IP Phone,"
Related Topics
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OL-15483-01
Understanding Interactions with Other Cisco Unified IP Telephony Products, page 2-1
Understanding the Phone Startup Process, page 2-7
Network Configuration Menu, page 4-5
Feature Overview, page 1-7
Configuring Telephony Features, page 1-8
Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-8
Providing Users with Feature Information, page 1-8
and the
"Setting Up Services" section on page
Configuring Settings on the Cisco Unified IP Phone, page 4-1
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G?
Chapter 4, "Configuring Settings on the Cisco Unified IP
"Configuring Corporate Directories" section on
5-18.
Chapter 7, "Viewing Model Information, Status, and
for more information.
"Telephony
5-1.
1-7
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Table of Contents
Troubleshooting
