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Chapter 5
Configuring Features, Templates, Services, and Users
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Configuring Corporate Directories
Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP)
directory to store authentication and authorization information about users of Cisco Unified
Communications Manager applications that interface with Cisco Unified Communications Manager.
Authentication establishes the users' rights to access the system. Authorization identifies the telephony
resources that a user is permitted to use, such as a specific telephone extension.
To install and set up these features, refer to the Cisco Unified Communications Manager Administration
Guide, LDAP System Configuration, LDAP Directory Configuration, and LDAP Authentication
Configuration chapters.
After the LDAP directory configuration completes, users can use the Corporate Directory service on
their Cisco Unified IP Phone 7962G and 7942G to look up users in the corporate directory.
Configuring Personal Directory
Personal Directory consists of the following features:
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Users can access Personal Directory features by these methods:
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To configure Personal Directory from a web browsers, users must access their User Options web pages.
You must provide users with a URL and login information.
To synchronize with Microsoft Outlook, users must install the TABSynch utility, provided by you. To
obtain the TABSynch software to distribute to users, choose Application > Plugins from Cisco Unified
Communications Manager Administration, then locate and click Cisco IP Phone Address Book
Synchronizer.
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Corporate Directory—Allows a user to look up phone numbers for co-workers.
To support this feature, you must configure corporate directories. See the
Directories" section on page 5-15
Personal Directory—Allows a user to store a set of personal numbers.
To support this feature, you must provide the user with software to configure the personal directory.
See the
"Configuring Personal Directory" section on page 5-15
Personal Address Book (PAB)
Personal Fast Dials (Fast Dials)
Address Book Synchronization Tool (TABSynch)
From a web browser—Users can access the PAB and Fast Dials features from the Cisco Unified
Communications Manager User Options web pages
From the Cisco Unified IP Phone—Users can choose Directories > Personal Directory to access
the PAB and Fast Dials features from their phones
From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their
PABs with Microsoft Windows Address Book (WAB). Customers who want to use the Microsoft
Outlook Address Book (OAB) should begin by importing the data from the OAB into the Windows
Address Book (WAB). TabSync can then be used to synchronize the WAB with Personal Directory.
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
Configuring Corporate and Personal Directories
for more information.
"Configuring Corporate
for more information.
5-15
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Table of Contents
Troubleshooting
