Canon MX490 series Online Manual page 954

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The document is too long or is jammed in the ADF.

Press the OK button to dismiss the error. Then make sure that the document you are loading meets the

machine's requirements before redoing the operation.

If the document is jammed, remove the jammed document following the procedure below.

• Do not open the document cover if the document is jammed. The jammed document may be torn.

• The power cannot be turned off while the machine is sending or receiving a fax, or when the received

fax or the unsent fax are stored in the machine's memory.

Turn the machine off after making sure that it has completed sending or receiving all the faxes. Do

not unplug the power cord when turning the machine off.

If you unplug the power cord, all the faxes stored in the machine's memory are deleted.

• If the original is jammed in the ADF:

Remove the document following the procedure below.

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. Open the document feeder cover slowly.

If a multi-page document is loaded, open the document feeder cover after removing any pages

other than the jammed page from the ADF.

4. Pull out the jammed document from the ADF.

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Troubleshooting