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Paper Does Not Feed Properly/"No Paper" Error Occurs - Canon MX490 series Online Manual

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Paper Does Not Feed Properly/"No Paper" Error Occurs

Make sure that paper is loaded.
Check1
Loading Paper
Make sure of the following when you load paper.
Check2
• When loading two or more sheets of paper, flip through the paper before loading.
• When loading two or more sheets of paper, align the edges of the sheets before loading.
• When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load
limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on the type of
paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce
the sheets of paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, load the paper with the print side facing DOWN and slide the paper guides to
align with the both sides of the paper.
Loading Paper
• When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.
Check to see if the paper you are printing on is not too thick or curled.
Check3
Media Types You Cannot Use
Make sure of the following when you load envelopes.
Check4
When printing on envelopes, refer to
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Is the cassette set properly?
Check5
Push the cassette so that the
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Paper, and prepare the envelopes before printing.
mark on the cassette aligns with the front panel as illustrated below.
841

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