A Message For Faxing Is Displayed On The Fax Standby Screen - Canon MX490 series Online Manual
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- Online manual (1004 pages) ,
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A Message for Faxing Is Displayed on the Fax Standby Screen
If a message is displayed on the Fax standby screen, take the corresponding action described below.
Message
Action
Auto redial
The machine is waiting to redial the recipient's number because the line was busy or the recipient did
not answer when you tried to send a document. Wait for the machine to automatically redial the
number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then
press the Stop button. You can also delete the document from machine's memory to cancel automatic
redialing.
Resending Faxes (Redialing a Busy Number)
Hang up
The handset is not placed in the handset cradle correctly.
phone
Replace the handset correctly.
Try again in
The recipient's fax machine is not color-compatible.
B&W
Press the Black button to resend the fax.
Alternatively, you select If incompat., B&W for Color transmission in Adv. FAX settings under Fax
settings. The machine converts color documents into black & white data if the recipient's fax machine
does not support color faxing.
Adv. FAX settings
No tone
The telephone line cable with a modular plug may not be plugged in properly.
detected
Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send
the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.
Adv. FAX settings
Received in
If the machine receives a fax under one of the following conditions, the machine will not be able to print
memory
the received fax and will store it in the machine's memory. When the problem is resolved as described,
the fax stored in the machine's memory is printed automatically.
• The amount of remaining ink is insufficient to print a fax:
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Replace the FINE cartridge.
Replacing a FINE Cartridge
Note
• You can set the machine to forcibly print a received fax even if the ink has run out.
Set Print when no ink in Auto print settings under Fax settings to Print.
However, part or all of the fax may not be printed since the ink has run out.
Also, the contents of the fax will not be stored in the machine's memory.
If the ink has already run out, we recommend that Do not print be selected for Received
documents in Auto print settings under Fax settings to store the received fax in the
machine's memory. After you replace the FINE cartridge and select Print for Received
documents in Auto print settings, the fax stored in the machine's memory will be printed
automatically.
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Troubleshooting
