Cannot Receive A Color Fax - Canon MX490 series Online Manual

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Cannot Receive a Color Fax

Is ECM RX set to OFF?

If OFF is select for ECM RX in Adv. communication in Adv. FAX settings under Fax settings, the machine

cannot receive color faxes. The machine will disconnect the telephone line or receive color faxes in black & white

according to the setting of the sender's fax machine.

Set ECM RX to ON.

Adv. FAX settings

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