Canon MX490 series Online Manual page 810

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1. Select Command Prompt as shown below.

• In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command

Prompt is not displayed on the Start screen, select the Search charm, then search for

"Command Prompt".

• In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories >

Command Prompt.

2. Type the ping command and the IP address of the target machine or the target wireless

router, and then press the Enter key.

ping XXX.XXX.XXX.XXX

"XXX.XXX.XXX.XXX" is the IP address of the target device.

If the communication is available, a message such as the following is displayed.

Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255

When Request timed out is displayed, the communication is not available.

Checking the Network Setting Information

To check the network setting information of the machine, print out the network setting information using

the operation panel of the machine.

Printing Out Network Setting Information

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Troubleshooting