X Authentication Problems - Cisco 7941G Administration Manual
For cisco unified communications manager 9.0 (sccp and sip)
Hide thumbs
Also See for 7941G:
- Administration manual (302 pages) ,
- User manual (132 pages) ,
- Phone manual (92 pages)
Table of Contents
Advertisement
Cisco Unified IP Phone Security Problems
Cause
The CTL file does not contain any TFTP entries with certificates.
Solution
Configure TFTP entries with certificates in the CTL file.
802.1X Authentication Problems
802.1X authentication problems can be broken down into the categories described in the following table:
If all the following conditions apply,
• Phone cannot obtain a DHCP-assigned
IP address
• Phone does not register with Cisco
Unified Communications Manager
• Phone status display as Configuring IP
or Registering
• 802.1X Authentication Status displays
as Held (see
Status, on page
• Status menu displays 802.1x status as
Failed (see
page
• Phone cannot obtain a DHCP-assigned
IP address
• Phone does not register with Cisco
Unified Communications Manager
• Phone status display as Configuring IP
or Registering
• 802.1X Authentication Status displays
as Disabled (see
and Status, on page
• Status menu displays DHCP status as
timing out (see
on page
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
218
802.1X Authentication and
113).
Call Statistics Screen, on
184).
802.1X Authentication
113).
Call Statistics Screen,
184).
See
802.1X Enabled on Phone but Phone Does Not Authenticate
802.1X Not Enabled
Troubleshooting and Maintenance
- Quick Links:
- Cisco Unified Ip Phone 7942G
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
