Cisco 7941G Administration Manual page 197
For cisco unified communications manager 9.0 (sccp and sip)
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Also See for 7941G:
- Administration manual (302 pages) ,
- User manual (132 pages) ,
- Phone manual (92 pages)
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Model Information, Status, and Statistics
Message
TFTP access error
TFTP error
TFTP file not found
TFTP timeout
Timed Out
Description
TFTP server is pointing to a directory that
does not exist.
The phone does not recognize an error
code provided by the TFTP server.
The requested load file (.bin) was not
found in the TFTPPath directory.
TFTP server did not respond.
Supplicant attempted 802.1X transaction
but timed out to due the absence of an
authenticator.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Status Messages Screen
Possible Explanation and Action
If you are using DHCP, verify that the DHCP server
is pointing to the correct TFTP server.
If you are using static IP addresses, check
configuration of TFTP server. See
Configuration Menu, on page 64
assigning a TFTP server.
Contact the Cisco TAC.
Check the load ID assigned to the phone (from Cisco
Unified Communications Manager, choose Device >
Phone). Verify that the TFTPPath directory contains
a .bin file with this load ID as the name.
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the TFTP server
and the phone. Verify the network connections.
TFTP server is down: Check configuration of TFTP
server.
Authentication typically times out if 802.1X is not
configured on the switch.
Communications Manager 9.0 (SCCP and SIP)
Network
for details on
177
- Quick Links:
- Cisco Unified Ip Phone 7942G
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Troubleshooting
