Perform Factory Reset - Cisco 7941G Administration Manual
For cisco unified communications manager 9.0 (sccp and sip)
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Also See for 7941G:
- Administration manual (302 pages) ,
- User manual (132 pages) ,
- Phone manual (92 pages)
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Cisco Unified IP Phone Reset or Restore
Operation
Erase softkey
Perform Factory Reset
When you perform a factory reset of the Cisco Unified IP Phone, the following information is erased or reset
to its default value:
• CTL file: Erased
• LSC: Erased
• User configuration settings: Reset to default values
• Network configuration settings: Reset to default values
• Call histories: Erased
• Locale information: Reset to default values
• Phone application: Erased. The phone recovers by loading the appropriate default load file
(term62.default.loads, term61.default.loads, term42.default.loads, or term41.defaults.loads) depending
on the phone model.
Before you perform a factory reset, ensure that the following conditions are met:
• The phone must be on a DHCP-enabled network.
• A valid TFTP server must be set in DHCP option 150 or option 66 on the DHCP server.
• The default load file for your phone model and the files specified in that file should be available on the
TFTP server that is specified by the DHCP packet.
To perform a factory reset of a phone, perform the following steps:
Procedure
Step 1
Unplug the power cable from the phone and then plug the cable back in.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
230
Performing
From the Settings menu, unlock phone
options (see
Unlock and Lock
Options, on page
60). Then press the
Erase softkey.
From the Network Configuration
menu, unlock phone options (see
Unlock and Lock Options, on page
60). Then press the Erase softkey.
From the Security Configuration
menu, unlock phone options (see
Unlock and Lock Options, on page
60). Then press the Erase softkey.
Troubleshooting and Maintenance
Explanation
Resets user and network configuration
settings to their default values, deletes the
CTL file from the phone, and restarts the
phone.
Resets network configuration settings to
their default values and resets the phone.
This method causes DHCP to reconfigure
the IP address of the phone.
Deletes the CTL file from the phone and
restarts the phone.
- Quick Links:
- Cisco Unified Ip Phone 7942G
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Troubleshooting
