Chapter 9 Troubleshooting And Maintenance; Troubleshooting And Maintenance Overview; Troubleshooting; Startup Problems - Cisco 7941G Administration Manual
For cisco unified communications manager 9.0 (sccp and sip)
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Also See for 7941G:
- Administration manual (302 pages) ,
- User manual (132 pages) ,
- Phone manual (92 pages)
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Troubleshooting and Maintenance
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Troubleshooting and Maintenance Overview
This chapter provides information that can assist you in troubleshooting problems with your Cisco Unified
IP Phone or with your IP telephony network. It also explains how to clean and maintain your phone.
For additional troubleshooting information, see the Using the 79xx Status Information For Troubleshooting
tech note. That document is available to registered Cisco.com users at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800945bd.shtml
Troubleshooting
This section contains the following topics.
Startup Problems
After installing a Cisco Unified IP Phone into your network and adding it to Cisco Unified Communications
Manager, the phone should start up as described in the
the phone does not start up properly, see the following sections for troubleshooting information.
Cisco Unified IP Phone Does Not Go Through Normal Startup Process
Problem
When you connect a Cisco Unified IP Phone into the network port, the phone should go through its normal
startup process and the LCD screen should display information.
Troubleshooting and Maintenance Overview, page 209
Troubleshooting, page 209
Maintenance, page 231
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
9
C H A P T E R
Phone Startup Process Verification, on page
Communications Manager 9.0 (SCCP and SIP)
56. If
209
- Quick Links:
- Cisco Unified Ip Phone 7942G
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Table of Contents
Troubleshooting
