Features, Templates, Services, and User Setup
Feature
Programmable Feature Button
Prompt for Barge
Protected Calling
Quality Reporting Tool (QRT)
Redial
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Description
The administrator can assign features to programmable
keys. When the administrator configures features on a
feature button, the features always remain visible and
accessible to the user; for example, the administrator
can assign a dedicated Pickup button on the phone.
Provides an option to display a visual alert prompt when
a user tries to barge into a call. This feature is
configured on the phone by the user in Settings >
Preferences > Barge Alert.
By default, the Barge Alert option is set to Off and the
user can barge into an eligible shared lined without
receiving a prompt. When Barge Alert is set to On, an
alert displays and the user must confirm the barge.
Provides a secure (encrypted) connection between two
phones. A security tone plays at the beginning of the
call to indicate that both phones are protected. Some
features, such as conference calling, shared lines,
Extension Mobility, and Join Across Lines are not
available when protected calling is configured. Protected
calls are not authenticated.
Allows users to use Report Quality on a phone to submit
information about problem phone calls. QRT can be
configured for either of two user modes, depending
upon the amount of desired user interaction with QRT.
Allows users to call the most recently dialed phone
number by pressing Redial.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
Telephony features available for Cisco Unified IP Phone
Configuration Reference
For more information, see:
• Cisco Unified Communications
Manager System Guide, "Cisco
Unified IP Phone" chapter
• Cisco Unified Communications
Manager Administration Guide,
"Phone Button Template
Configuration" chapter
No configuration required.
For more information about security, see
Supported security features, on page
For more information, see Cisco Unified
Communications Manager Security
Guide.
For more information, see:
• Cisco Unified Communications
Manager System Guide, "Cisco
Unified IP Phone" chapter
• Cisco Unified Communications
Manager Features and Services
Guide, "Quality Report Tool"
chapter
No configuration required.
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