Cisco 8961 Quick Glance

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Technology

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Manchester School District

8961 and 9971 Model Phone Quick Glance

Accessing Directories

Press the directories button.

1. Personal Directory: A personal directory of frequently used numbers. (See

Chapter 7 in the manual, "Configuring the Personal Directory" for details).

2. Corporate Directory: This is a search engine that will allow you to match

the names of anyone in the district to their 4-digit extension.

How to Transfer a Call

When you receive a call and want to transfer it,

• Press the hard Transfer key on the bottom right side of the phone. . This will put the

current caller on hold and open a new line. You will hear a dial tone.

• Dial the extension of the party you wish to transfer to.

• Press the Transfer soft key again or hang up after you hear ringing to complete the

transfer. The call will disappear from your phone.

Note: This system allows you to establish the call and talk to the receiving party first

before completing the transfer of the call.

Note: Before the call is transferred, the SWAP Soft Key is active.

• Pressing the Swap soft key allows you to toggle between the first incoming call

and the second party that the call will be transferred.

Note: To transfer directly to someone's voicemail without ringing their phone, dial the

* key before that person's 4 digit extension.

Phone

Page 1 Technology ____________________________________________________________________________________________________________ Manchester School District 8961 and 9971 Model Phone Quick Glance Phone Accessing Directories Press the directories button. 1. Personal Directory: A personal directory of frequently used numbers. (See Chapter 7 in the manual, “Configuring the Personal Directory” for details).
Page 2 Putting a Call on hold If you wish to put a call on hold, simply press the Hold hard key, located on the right side bottom key of the phone. To resume the call, press the Resume soft key. . When on an active call and a second call comes in, pressing the Flashing Amber line button automatically puts the first call on hold.
Page 3 How to Conference a Call (Ad-Hoc) 1. Establish a call with the first party. 2. Press the Conference hard key on the lower right side. This will put the current caller on hold and open a new line. You will hear a dial tone. 3.

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