Call Forward Notification Setup; Client Matter Codes Setup - Cisco 8961 Administration Manual
Unified communications manager 10.0 sip
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Features, Templates, Services, and User Setup
Call Forward Notification Setup
You set up the information that the user sees from Cisco Unified Communications Manager Administration
in the Device Configuration window (Device > Phone). The following table describes the Call Forward
Notification fields.
Table 28: Call Forward Notification Fields
Field
Caller Name
Caller Number
Redirected Number
Dialed Number
Client Matter Codes Setup
To force users to enter a Client Matter Code (CMC) when placing a call, configure the fields in the Client
Matter Code Configuration window (Call Routing > Client Matter Codes). The following table describes
the Client Matter Code field.
Table 29: CMC Field
Field
Require Client Matter
Code
REVIEW DRAFT - CISCO CONFIDENTIAL
Description
When this check box is checked, the caller name displays in the notification
window.
By default, this check box is checked.
When this check box is checked, the caller number displays in the notification
window.
By default, this check box is not checked.
When this check box is checked, the information about the caller who last
forwarded the call displays in the notification window.
Example: If Caller A calls B, but B has forwarded all calls to C and C has
forwarded all calls to D, the notification box that D sees contains the phone
information for caller C.
By default, this check box is not checked
When this check box is checked, the information about the original recipient of
the call displays in the notification window.
Example: If Caller A calls B, but B has forwarded all calls to C and C has
forwarded all calls to D, then the notification box that D sees contains the phone
information for caller B.
By default, this check box is checked.
Description
This check box controls whether the system prompts the user for a CMC upon
placing a call.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
Call Forward Notification Setup
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