Conference - Cisco 8961 Administration Manual
Unified communications manager 10.0 sip
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Softkey template
The Softkey Control parameter shows if softkeys of a phone are controlled by the Feature Control Policy or
the Softkey Template feature. The Softkey Control parameter is a required field.
The default is Feature Control Policy.
To configure softkey templates, select Device > Device Settings > Softkey Template from
Cisco Unified Communications Manager Administration. To assign a softkey template to a phone, use the
Softkey Template field in the Cisco Unified Communications Manager Administration Phone Configuration
window.
For more information about configuring this feature, see the Cisco Unified Communications Manager
Administration Guide, "Softkey Template Configuration" chapter, and the Cisco Unified Communications
Manager System Guide, "Softkey Template" chapter.
The Cisco Unified IP Phones do not support all the softkeys that are configurable in Softkey Template
Configuration on Cisco Unified Communications Manager Administration. Cisco Unified Communications
Manager allows you to enable or disable some softkeys in the control policy configuration settings. The
following table lists the features and the softkeys that can be configured on a softkey template, and identifies
whether it is supported on the Cisco Unified IP Phones.
Note
Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but
unsupported softkeys do not display on the phone.
Table 26: Configurable softkeys
Feature
Answer
Call Back
Call Forward All
Call Park
Call Pickup
cBarge
Conference
Conference List
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0 (SIP)
176
REVIEW DRAFT - CISCO CONFIDENTIAL
Configurable softkeys in
the Softkey Template
configuration
Answer (Answer)
Call Back (CallBack)
Forward All (cfwdAll)
Call Park (Park)
Pick Up (Pickup)
Conference Barge
(cBarge)
Conference (Confrn)
Conference List
(ConfList)
Features, Templates, Services, and User Setup
Supported as a
Notes
softkey on Cisco
Unified IP Phone
8961, 9951 and 9971
Yes
—
Yes
—
Yes
Phone displays Forward All or
Forward Off.
Yes
—
Yes
—
Yes
Both Barge and cBarge are supported.
But only one will be displayed on the
phone.
Yes
Conference is a dedicated button.
Yes
Phone displays Show Detail.
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