Cisco 7975G Software Manual page 113
Administration guide for cisco unified communications manager 7.0 (sccp and sip)
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Table of Contents
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Chapter 5
Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Group call pickup
Help System
Hold/Resume
Hold Reversion
Hunt Group
Immediate Divert
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)
OL-15790-01
Description
Allows a user to answer a call that is ringing on a directory
number in another group.
Provides a comprehensive set of topics that appear on the
phone screen.
Allows the user to move a connected call between an active
state and a held state.
Limits the amount of time that a call can be on hold before
reverting back to the phone that put the call on hold and
alerting the user.
Reverting calls are distinguished from incoming calls by a
single ring (or beep, depending on the new call indicator
setting for the line). This notification repeats at intervals if
not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble and a brief message on the
status line.
You can configure call focus priority to favor incoming or
reverting calls.
Provides load sharing for calls to a main directory number.
A hunt group contains a series of directory numbers that
can answer the incoming calls. When the first directory
number in the hunt group is busy, the system hunts in a
predetermined sequence for the next available directory
number in the group and directs the call to that phone.
Allows a user to transfer a ringing, connected, or held call
directly to a voice-messaging system. When a call is
diverted, the line becomes available to make or receive new
calls.
Telephony Features Available for the Phone
Configuration Reference
For more information, refer to the
Cisco Unified Communications
Manager Features and Services
Guide, "Call Pickup" chapter.
Requires no configuration.
•
Requires no configuration, unless
you want to use music on hold.
See "Music-on-Hold" in this table
for information.
See also: "Hold Reversion" in this
•
table.
For more information about
configuring this feature, refer to Cisco
Unified Communications Manager
Features and Services Guide, "Hold
Reversion" chapter.
For more information, refer to:
Cisco Unified Communications
•
Manager Administration Guide,
"Hunt Group Configuration"
chapter.
Cisco Unified Communications
•
Manager System Guide,
"Understanding Route Plans"
chapter.
For more information, refer to the
Cisco Unified Communications
Manager Features and Services
Guide, "Immediate Divert" chapter.
5-9
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Table of Contents
Troubleshooting
