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Cisco 7970G-GE Manuals
Manuals and User Guides for Cisco 7970G-GE. We have
1
Cisco 7970G-GE manual available for free PDF download: Administration Manual
Cisco 7970G-GE Administration Manual (301 pages)
for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.98 MB
Table of Contents
Table of Contents
5
Preface
13
Audience
13
Overview
13
Organization
14
Related Documentation
15
Cisco Product Security Overview
16
Document Conventions
16
Obtaining Documentation, Obtaining Support, and Security Guidelines
16
Chapter 1 An Overview of the Cisco Unified IP Phone
19
Understanding the Cisco Unified IP Phone 7970 Series
20
What Networking Protocols Are Used
22
What Features Are Supported on the Cisco Unified IP Phone 7970 Series
27
Feature Overview
28
Configuring Network Parameters Using the Cisco Unified IP Phone
29
Configuring Telephony Features
29
Providing Users with Feature Information
30
Understanding Security Features for Cisco Unified IP Phones
30
Overview
31
Overview of Supported Security Features
33
Identifying Encrypted and Authenticated Phone Calls
37
Understanding Security Profiles
37
Establishing and Identifying Secure Conference Calls
38
Call Security Interactions and Restrictions
39
Supporting 802.1X Authentication on Cisco Unified IP Phones
40
Overview
41
Required Network Components
41
Best Practices-Requirements and Recommendations
42
Security Restrictions
43
Overview of Configuring and Installing Cisco Unified IP Phones
44
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
44
Cisco Unified Communications Manager
45
Installing Cisco Unified IP Phones
49
Checklist for Installing the Cisco Unified IP Phone 7970 Series
50
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network
54
Understanding Interactions with Other Cisco Unified IP Communications Products
54
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager
54
C H a P T E R 2 Preparing to Install the Cisco Unified IP Phone on Your Network
55
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
55
Providing Power to the Phone
56
Power Guidelines
57
Phone Power Consumption and Display Brightness
58
Obtaining Additional Information about Power
59
Power Outage
59
Understanding Phone Configuration Files
60
Understanding the Phone Startup Process
62
Adding Phones to the Cisco Unified Communications Manager Database
65
Adding Phones with Auto-Registration
66
Adding Phones with Auto-Registration and TAPS
67
Adding Phones with Cisco Unified Communications Manager Administration
68
Adding Phones with BAT
69
Using Cisco Unified IP Phones with Different Protocols
70
Converting a New Phone from SCCP to SIP
70
Converting an In-Use Phone from SCCP to SIP
71
Converting an In-Use Phone from SIP to SCCP
71
Deploying a Phone in an SCCP and SIP Environment
72
Determining the MAC Address of a Cisco Unified IP Phone
72
Setting up the Cisco Unified IP Phone
73
Chapter 3 Setting up the Cisco Unified IP Phone
74
Before You Begin
74
Cisco Unified Communications Manager Configuration
74
Network Requirements
74
Understanding the Cisco Unified IP Phone 7970 Series Components
75
Network and Access Ports
75
Handset
76
Speakerphone
76
Audio Quality Subjective to the User
77
Headset
77
Connecting a Headset
78
Disabling a Headset
78
Using External Devices with Your Cisco Unified IP Phone
78
Installing the Cisco Unified IP Phone
79
Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only)
82
Adjusting the Placement of the Cisco Unified IP Phone
84
Adjusting Cisco Unified IP Phone Footstand and Phone Height
84
Securing the Phone with a Cable Lock
84
Mounting the Phone to the Wall
86
Verifying the Phone Startup Process
87
Configuring Security on the Cisco Unified IP Phone
89
Configuring Startup Network Settings
89
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone
93
Configuration Menus on the Cisco Unified IP Phone 7970 Series
93
C H a P T E R 4 Configuring Settings on the Cisco Unified IP Phone
94
Configuration Menus on the Cisco Unified IP Phone 7970 Series
94
Displaying a Configuration Menu
95
Displaying a Configuration Menu
96
Unlocking and Locking Options
96
Editing Values
97
Overview of Options Configurable from a Phone
97
Overview of Options Configurable from a Phone
98
Network Configuration Menu
99
Network Configuration Menu
100
Device Configuration Menu
108
Callmanager Configuration Menu
108
Callmanager Configuration Menu
109
Device Configuration Menu
109
SIP Configuration Menu (SIP Phones Only)
111
Line Settings Menu
111
SIP General Configuration Menu
111
Line Settings Menu
113
Call Preferences Menu
114
Line Settings Menu
114
HTTP Configuration Menu
116
HTTP Configuration Menu
117
NTP Configuration Menu (SIP Phones Only)
118
Locale Configuration Menu
117
UI Configuration Menu
119
Media Configuration Menu
122
Media Configuration Menu
123
Power Save Configuration Menu
128
Ethernet Configuration Menu
129
Power Save Configuration Menu
129
Security Configuration Menu
130
Security Configuration Menu
131
Qos Configuration Menu
132
Network Configuration
134
Network Configuration
135
Security Configuration Menu
138
CTL File Menu
139
Security Configuration Menu
139
Trust List Menu
142
Trust List Menu
143
C H a P T E R 5 Configuring Features, Templates, Services, and Users
148
CHAPTER 5 Configuring Features, Templates, Services, and Users
148
Telephony Features Available for the Phone
148
Configuring Corporate and Personal Directories
170
Configuring Corporate Directories
170
Configuring Personal Directory
170
Modifying Phone Button Templates
171
Configuring Softkey Templates
172
Adding Users to Cisco Unified Communications Manager
173
Setting up Services
173
Managing the User Options Web Pages
174
APPENDIX A Providing Information to Users Via a Website
174
Giving Users Access to the User Options Web Pages
174
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager
175
Specifying Options that Appear on the User Options Web Pages
175
Customizing the Cisco Unified IP Phone
177
Chapter 6 Customizing the Cisco Unified IP Phone
178
Creating Custom Phone Rings
178
Configuring a Custom Phone Ring
178
PCM File Requirements for Custom Ring Types
178
Ringlist.xml File Format Requirements
178
List.xml File Format Requirements
179
Configuring a Custom Phone Ring
180
Pcm File Requirements for Custom Ring Types
180
Configuring a Custom Background Image
181
Png File Requirements for Custom Background Images
182
Configuring a Custom Background Image
183
Creating Custom Background Images
181
PNG File Requirements for Custom Background Images
181
Configuring the Idle Display
185
Configuring Wideband Codec
185
Automatically Disabling the Cisco Unified IP Phone Touchscreen
187
IP Phone
191
Model Information Screen
192
Status Menu
193
Status Messages Screen
194
Network Statistics Screen
204
Firmware Versions Screen
206
Expansion Module(S) Screen (SCCP Phones Only)
207
Call Statistics Screen
208
Accessing the Web Page for a Phone
214
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
214
Disabling and Enabling Web Page Access
215
Device Information
216
Device Information
217
Network Configuration
218
Network Configuration
219
Network Statistics
223
Network Statistics
224
Device Logs
227
Streaming Statistics
227
Streaming Statistics
228
CHAPTER 7 Viewing Model Information, Status, and Statistics on the Cisco Unified
191
CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely
214
CHAPTER 9 Troubleshooting and Maintenance
235
C H a P T E R 9 Troubleshooting and Maintenance
236
Resolving Startup Problems
236
Startup Process
236
Unified Communications Manager
237
Checking Network Connectivity
238
Identifying Error Messages
238
Verifying TFTP Server Settings
238
Verifying Cisco Unified Communications Manager Settings
239
Verifying DNS Settings
239
Verifying IP Addressing and Routing
239
Running
240
Creating a New Configuration File
241
Registering the Phone with Cisco Unified Communications Manager
242
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
242
Cisco Unified IP Phone Resets Unexpectedly
242
Verifying Physical Connection
243
Identifying Intermittent Network Outages
243
Verifying DHCP Settings
243
Checking Static IP Address Settings
244
Verifying that the Phones Have Not Been Intentionally Reset
244
Verifying Voice VLAN Configuration
244
Eliminating DNS or Other Connectivity Errors
245
Checking Power Connection
246
Troubleshooting Cisco Unified IP Phone Security
246
General Troubleshooting Tips
249
Resetting or Restoring the Cisco Unified IP Phone
253
Security Configuration Menu
254
Performing a Basic Reset
254
Performing a Factory Reset
255
Monitoring the Voice Quality of Calls
256
Using Voice Quality Metrics
257
Troubleshooting Tips
258
Using the Quality Report Tool
256
Cleaning the Cisco Unified IP Phone
260
Where to Go for more Troubleshooting Information
260
Providing Information to Users Via a Website
261
Appendix A Providing Information to User Via a Website
262
Giving Users Access to the User Options Web Pages
262
How Users Access the Online Help System on the Phone
262
How Users Obtain Support for the Cisco Unified IP Phone
262
How Users Get Copies of Cisco Unified IP Phone Manuals
263
Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials (SCCP Phones Only)
264
How Users Subscribe to Services and Configure Phone Features
264
How Users Access a Voice-Messaging System
265
How Users Configure Personal Directory Entries
266
Synchronizer
266
A P P E N D I X B Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series
271
Adding Language Overlays to Phone Buttons
277
A P P E N D I X C Supporting International Users
278
Installing the Cisco Unified Communications Manager Locale Installer
278
APPENDIX B Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series
277
APPENDIX C Supporting International Users
277
Technical Specifications
279
Physical and Operating Environment Specifications
279
Appendix D Technical Specification
280
Cable Specifications
280
Network and Access Port Pinouts
281
Network and Access Port Pinouts
282
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