Corporate and Personal Directory setup
Corporate and Personal Directory setup
The Contact button on the Cisco Unified IP Phone gives users access to several directories. These directories
can include:
Corporate Directory
Personal Directory
Corporate Directory setup
Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP) directory to
store authentication and authorization information about users of Cisco Unified Communications Manager
applications that interface with Cisco Unified Communications Manager. Authentication establishes user
rights to access the system. Authorization identifies the telephony resources that a user is permitted to use,
such as a specific phone extension.
For more information, see "Understanding Directory Numbers" in the Cisco Unified Communications Manager
System Guide.
After you complete the LDAP directory configuration, users can use the Corporate Directory service on their
phone to look up users in the corporate directory.
Personal Directory Setup
Personal Directory consists of the following features:
• Personal Address Book (PAB)
• Speed Dials
• Address Book Synchronization Tool (TABSynch)
Users can use these methods to access Personal Directory features:
• From a web browser: Users can access the PAB and Speed Dials features from the Cisco Unified
• From the Cisco Unified IP Phone: Choose Contacts to search the corporate directory or the user personal
• From a Microsoft Windows application: Users can use the TABSynch tool to synchronize their PABs
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
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Allows a user to look up phone numbers for coworkers. To support this feature, you must configure
corporate directories.
Allows a user to store a set of personal numbers. To support this feature, you must provide the user
with software to configure the personal directory.
Communications Manager User Options web pages.
directory.
with Microsoft Windows Address Book (WAB). Customers who want to use the Microsoft Outlook
Address Book (OAB) should begin by importing the data from the OAB into the WAB. TabSync can
then be used to synchronize the WAB with Personal Directory. For instructions about TABSync, see
Features, Templates, Services, and User Setup