Chapter 5
Configuring Features, Templates, Services, and Users
•
Users can access Personal Directory features by these methods:
•
•
•
To configure Personal Directory from a web browsers, users must access their User Options web pages.
You must provide users with a URL and login information.
To synchronize with Microsoft Outlook, users must install the TABSynch utility, provided by you. To
obtain the TABSynch software to distribute to users, choose Application > Plugins from Cisco Unified
Communications Manager Administration, then locate and click Cisco IP Phone Address Book
Synchronizer.
Modifying Phone Button Templates
Phone button templates let you assign speed dials and features to programmable line buttons.
While both SCCP and SIP phones support speed dial buttons, support for call features on buttons
depends on the call control protocol:
•
•
Ideally, you modify templates before registering phones on the network. In this way, you can access
customized phone button template options from Cisco Unified Communications Manager during
registration.
To modify a phone button template, choose Device > Device Settings > Phone Button Template from
Cisco Unified Communications Manager Administration. To assign a phone button template to a phone,
use the Phone Button Template field in the Cisco Unified Communications Manager Administration
Phone Configuration page. Refer to Cisco Unified Communications Manager Administration Guide and
Cisco Unified Communications Manager System Guide for more information.
The default Cisco Unified IP Phone 7962G template that ships with the phone uses buttons 1 and 2 for
lines and assigns buttons 3 through 6 as speed dial.
The default Cisco Unified IP Phone 7942G template that ships with the phone uses buttons 1 and 2 for
lines.
To avoid confusion for users, do not assign a feature to a button and a softkey at the same time.
The recommended standard Cisco Unified IP Phone 7962G template uses buttons 1 and 2 for lines,
assigns button 3 as speed dial, and buttons 4 through 6 as Hold, Conference, and Transfer, respectively.
The recommended standard Cisco Unified IP Phone 7942G template uses buttons 1 and 2 for lines.
For more information about softkey templates, see
OL-12641-01
Address Book Synchronization Tool (TABSynch)
From a web browser—Users can access the PAB and Fast Dials features from the Cisco Unified
Communications Manager User Options web pages
From the Cisco Unified IP Phone—Users can choose Directories > Personal Directory to access
the PAB and Fast Dials features from their phones
From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their
PABs with Microsoft Outlook.
On SCCP phones, call handling features that can be assigned to buttons include call forward, redial,
hold, conferencing, and so on.
On SIP phones, only the Do Not Disturb (DND) feature can be assigned to a button.
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
Modifying Phone Button Templates
Configuring Softkey Templates, page
5-18.
5-17