Chapter 5
Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Call park
Allows users to park (temporarily store) a
call and then retrieve the call by using
another phone in the Cisco Unified
Communications Manager system.
Call pickup
Allows users to redirect a call that is ringing
on another phone within their pickup group
to their phone.
You can configure an audio and/or visual
alert for the primary line on the phone. This
alert notifies the users that a call is ringing
in their pickup group.
Call Recording
Allows a supervisor to record an active call.
The user might hear an intermittent tone
(beep tone) during a call when it is being
recorded.
Note
Call waiting
Indicates (and allows users to answer) an
incoming call that rings while on another
call. Displays incoming call information on
the phone screen.
Caller ID
Displays caller identification such as a
phone number, name, or other descriptive
text on the phone screen.
Caller ID Blocking Allows a user to block their phone number
or e-mail address from phones that have
caller identification enabled.
OL-12641-01
The intercom feature is disabled
when a call is being monitored or
recorded.
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
Telephony Features Available for the Cisco Unified IP Phone
Configuration Reference
For more information, refer to the
Cisco Unified Communications
Manager Features and Services
Guide, "Call Park" chapter.
For more information, refer to:
Cisco Unified
•
Communications Manager
Administration Guide, "Call
Pickup Group Configuration"
chapter.
For more information, refer to the
Cisco Unified Communications
Manager Features and Services
Guide, "Monitoring and
Recording" chapter.
Requires no configuration.
For more information, refer to:
Cisco Unified
•
Communications Manager
Administration Guide,
"Configuring Cisco Unified IP
Phones" chapter.
•
Cisco Unified
Communications Manager
System Guide,
"Understanding Route Plans"
chapter.
Cisco Unified
•
Communications Manager
Features and Services Guide,
"Call Display Restrictions"
chapter.
Refer to the Cisco Unified
Communications Manager
Administration Guide, "SIP Profile
Configuration" chapter.
5-5