Chapter 1
An Overview of the Cisco Unified IP Phone
Table 1-1
Table 1-1
Features on the Cisco Unified IP Phone 8961
1
Phone screen
2
Session buttons
3
Softkey buttons
4
Back button
5
Release button
6
Navigation pad and
Select button
7
Conference button
8
Hold button
9
Transfer button
10 Keypad
11 Speakerphone button Selects the speakerphone as the default audio path and initiates a new call, picks up an incoming call,
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)
describes the buttons on the Cisco Unified IP Phone 8961.
Shows information about your phone, including directory number, call information (for example caller
ID, icons for an active call or call on hold) and available softkeys.
Each represents a call session and takes the default action for that session. For example, pressing the
session button for a ringing call answers the call, while pressing the session button for a held call
resumes the call.
Color LEDs reflect the call state. LEDs can flash (blink on and off rapidly), pulse (alternately dim and
brighten), or appear solid (glow without interruption).
Flashing amber—Ringing call
•
Solid green—Connected call or an outgoing call that is not yet connected
•
•
Pulsing green—Held call
Solid red—Shared line in-use remotely
•
•
Pulsing red—Shared line call put on hold remotely (when Privacy is off)
(The position of session buttons and the programmable feature buttons may be reversed on phones
using a locale with a right-to-left reading orientation, such as Hebrew and Arabic.)
Allows you to access the softkey options displayed on your phone screen.
Returns to the previous screen or menu.
Ends a connected call or session.
The four-way Navigation pad allows you to scroll through menus, highlight items, and move within a
text input field.
The Select button (center of the Navigation pad) allows you to select a highlighted item, disable the
phone screen for cleaning, or enable the phone screen if the phone is in power-save mode.
The Select button is lit (white) when the phone is in power-save mode.
Creates a conference call.
Places a connected call on hold.
Transfers a call.
Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item number).
or ends a call. During a call, the button is lit green.
The speakerphone audio path does not change until a new default audio path is selected (for example,
by picking up the handset).
If external speakers are connected, the Speakerphone button selects them as the default audio path.
Understanding the Cisco Unified IP Phone 8961, 9951, and 9971
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