Network Statistics Screen - Cisco 7975G Software Manual
Administration guide for cisco unified communications manager 7.0 (sccp and sip)
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Also See for 7975G:
- Software manual (302 pages) ,
- Administration manual (217 pages) ,
- Troubleshooting and maintenance (25 pages)
Table of Contents
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Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-2
Status Messages on the Cisco Unified IP Phone 7975G (continued)
Message
TFTP timeout
Timed Out
Version error
XmlDefault.cnf.xml, or
.cnf.xml corresponding to
the phone device name
Network Statistics Screen
The Network Statistics screen displays information about the phone and network performance.
describes the information that appears in this screen.
To display the Network Statistics screen, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Select Network Statistics.
Step 3
To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey.
To exit the Network Statistics screen, press the Exit softkey.
Table 7-3
Item
Rx Frames
Tx Frames
Rx Broadcasts
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)
OL-15790-01
Description
TFTP server did not respond.
Supplicant attempted 802.1X transaction but
timed out to due the absence of an authenticator.
The name of the phone load file is incorrect.
Name of the configuration file.
Network Statistics Message Components
Possible Explanation and Action
Network is busy—The errors should
•
resolve themselves when the network load
reduces.
•
No network connectivity between the TFTP
server and the phone—Verify the network
connections.
TFTP server is down—Check
•
configuration of TFTP server.
Authentication typically times out if 802.1X
authentication is not configured on the switch.
Make sure that the phone load file has the
correct name.
None. This is an informational message
indicating the name of the configuration file for
the phone.
Description
Number of packets received by the phone
Number of packets sent by the phone
Number of broadcast packets received by the phone
Status Menu
Table 7-3
7-9
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Troubleshooting
