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TROUBLESHOOTING
Problem
Dialing cannot be done.
No transmission takes place.
Nothing is printed at the
receiving end.
A distorted image is received at
the other end.
The received original is faint.
Received images are distorted.
If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please
Note
contact your authorized SHARP dealer.
90
Cause and solution
The telephone line cord is not correctly connected to the
machine and the wall telephone socket.
→ Make sure the telephone line cord is securely connected.
The receiving machine is out of paper.
→ Check with the operator of the receiving machine.
The receiving machine does not support the G3 standard.
→ Check with the operator of the receiving machine.
An error is displayed.
→ Check the display of the machine.
If a blank sheet of paper is output together with a normally
received fax, the machine's paper size setting may be different
from the size of paper actually loaded in the machine.
→ Make sure that the paper size setting matches the size of paper
loaded in the machine.
Noise on the line may cause a distorted image. Try sending the
fax again, or make a copy on your machine and see if the copy
is distorted.
→ If the image is still distorted, consult the retailer or dealer where
you bought the machine.
The transmitting machine may be using a light contrast setting.
→ Ask the operator of the transmitting machine to send the fax using
a darker contrast setting.
Noise on the line may cause a distorted image.
→ Ask the operator of the transmitting machine to send the fax
again.
The TD cartridge may be running out of toner.
→ Replace the TD cartridge.
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Operation
Manual
(for general
information)
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Table of Contents
Troubleshooting
