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Transferring a Connected Call
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call ("consult transfer")
Transfer two current calls
to each other ("direct
transfer")
Tips
• You cannot use the Transfer softkey to redirect a call on hold. Remove the call from hold before
transferring it.
• If you want to connect two calls to each other using direct transfer, the calls must be on the same
line. If the calls are not on the same line, transfer one call to the other line, then use DirTrfr.
22
Then...
Press Transfer and enter the target number. When you hear the call
ringing, press Transfer again.
Press Transfer and enter the target number. Wait for the transfer
recipient to answer. If the recipient accepts the transferred call, press
Transfer again. If the recipient refuses the call, press Resume to return
to the original call.
Scroll to highlight any call on the line and press Select. Repeat this
process for the second call. With one of the selected calls highlighted,
press DirTrfr. (You may need to press the more softkey to see DirTrfr.)
The two calls connect to each other and drop you from the call.
If you want to stay on the line with the callers, use Join to create a
conference instead. For details, see the "Making Conference Calls"
section on page 24.
OL-4637-02
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