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Switch to Call Overview Mode
Switch to Call Overview Mode
Procedure
Step 1
Press
The phone switches to call overview mode, displaying one call per line. The displayed call is either the active
call or the held call with the longest duration.
Step 2
To return to standard viewing mode, press
Switch Between Connected Calls on One Line
Procedure
Step 1
Highlight the call you want to switch to.
Step 2
Press Resume.
Any active call is placed on hold and the selected call resumes.
Switch Between Connected Calls on Different Lines
Procedure
Step 1
Press
If a single call is holding on the line, the call automatically resumes.
Step 2
If multiple calls are holding, highlight the appropriate call and press Resume.
Switch from Connected Call to Answer Ringing Call
Procedure
Perform one of the following actions:
• Press Answer.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
30
for the highlighted line.
for the line that you are switching to.
and then immediately press the line button.
Calling Features
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Troubleshooting
