Directory Services 12
Voice Mail 13
Web Services 15
Speakerphone
Using 18
Troubleshooting Speakerphone 19
Use Phone Without Replacing the Handset 18
After a Call 18
During a Call 18
Billing Codes 24
Blind Transfer 25
C
Call Answering 8
Second Call (Answer) 8
Reconnect to the First Call 9
Using the Answer soft key 9
Call Back Queuing 25
Call Block
Add Members 27
Add Number of Last Call 26
Delete Members 28
Disable 26
Enable 26
List Members 27
Call Block (Selective Call Rejection) 26
Call Directory
Using 17
Viewing or Dialing Missed Calls 17
Viewing or Dialing Received and Placed Calls
17
Call Forward (All Calls) 29
Phone Feature Buttons 29
Disable Call Forward 31
Set Forward 29
Star Codes
Disable 31
Call Forward (Busy) 31
Disable 33
Enable 32
Call Forward (No Answer) 33
Disable 35
Enable 33
Call Forward (Out of Service) 35
Disable 36
Enable 35
Call Forward, Selective 71
Add Forwarded Numbers 72
Delete Forwarded Numbers 73
Enable 71
Enter Forward Number 71
Identify Forwarding Destination Number 72
List Forwarded Numbers 72
Call Management
I-2
Index
Call Forwarding 15
Call Screening 15
Call Pickup 36
Directed 37
Group 37
Phone Feature Buttons 37
Star Codes 37
Call Return 38
Call Trace 38
Call Waiting 38
Answering the Second Call 39
Switch Between Calls 39
Caller ID Block 40
Calling
External 10
Internal 11
Using the 7960 MGCP or 7960 SIP 11
Using the 7960 SCCP 11
Change Voice Mail Distribution Group Name
Default Menu 95
Option A Menu 113
Option B Menu 131
Changing Your Voice Mail Password
Default Menu 87
Option A Menu 105
Option B Menu 122
Cisco IP Phone
Call Directory
Using 17
Viewing or Dialing Missed Calls 17
Viewing or Dialing Received and Placed
Calls 17
Cisco Telephone Features Table 2
Cisco Telephone Type 4
Company Directory Listing 13
Company Directory Lookup 13
Components
Descriptions 1
Composing Messages before Sending
Default Menu 86
Option A Menu 103
Option B Menu 121
Steps
Default Menu 86
Option A Menu 103
Option B Menu 121
Conference 40
Tips 41
Configuring Outlook to Use TAPI 149
Configuring Windows for TAPI 141
Setting Up TAPI 142
Connecting Your Telephone 5
Creating New Voice Mail Distribution Group
Default Menu 93