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3. Complaint Record Form
Request No.:
Installation Date:
Name
Home Address
Email
Indoor Unit Model
Serial No. of indoor unit
Serial No. of outdoor unit
Working Mode
Setting temperature
Temperature of air inlet
Indoor temperature
Outdoor temperature
Length of Connecting pipe
Length of Wiring
System Running Pressure
Room size (L*W*H)
Photo of Installation of
Indoor unit
(Photo #1 - Image Link
)
Error Code of Indoor unit
Unit does not start
Remote control does not work
Indoor display shows nothing
No cooling or heating at all
Less cooling or heating
Unit starts but stops shortly
High noise
High vibration
Other failure description
Complaint Record Form
Date:
Service Date:
Customer Information
Telephone No.
Product Information
Outdoor Unit Model
□Cooling
°C / °F
Fan speed
Temperature of air
°C / °F
outlet
Installation / Condition Information
°C / °F
Indoor humidity
°C / °F
Outdoor humidity
Pipe diameter
Wire diameter
MPa
Photo of Installation
of Outdoor unit
(Photo #2 - Image Link
Failure Description
Code of Outdoor
PCB
Troubleshooting
□Fan only
□Heating
□Turbo □High □Medium □Low
□Auto
Gas pipe:
or
Bar
or
)
7
□Dry
°C / °F
%RH
%RH
Liquid pipe :
PSI
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