Additional information
Symptom
When playing a DTS format LD
there is audible noise on the
soundtrack.
Can't record audio.
Recorded audio is different from
the current source, or inaudible.
Subwoofer output is very low.
Everything seems to be set up
correctly, but the playback sound
is odd.
The PHASE CONTROL feature
doesn't seem to have an audible
effect.
Noise or hum can be heard even
when there is no sound being
input.
There seems to be a time lag
between the speakers and the
output of the subwoofer.
The maximum volume available
(shown in the front panel display)
is lower than the +12dB
maximum.
Video
Symptom
No image is output when an
input is selected.
Can't record video.
Settings
Symptom
The Auto MCACC Setup
continually shows an error.
Remedy
• Make sure that the input signal type is set to DIGITAL (see Choosing the input signal on page 28).
• You can only make a digital recording from a digital source, and an analog recording from an analog
source.
• For digital sources, make sure that what you're recording isn't copy protected.
• Check that the OUT jacks are properly connected to the recorders input jacks (see Connecting analog
audio sources on page 16).
• The RECOUT source is set to an input source other than the source you're listening to. Select RECOUT
SOURCE to record the current input source (see Playing a different source when recording on page 64).
• To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker
Setting on page 42).
• The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are
matched with the corresponding terminals on the speakers (see Connecting the speakers on page 17).
• If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to
the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on
the subwoofer, the setting where you think it has the best overall effect on the sound).
• Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 44).
• Check that personal computers or other digital components connected to the same power source are not
causing interference.
• See Automatically setting up for surround sound (MCACC) on page 7 to set up your system again using
MCACC (this will automatically compensate for a delay in the subwoofer output).
• This is not a malfunction. If the levels in Channel Level on page 43 have been adjusted, the maximum
volume will change accordingly.
Remedy
• Check the video connections of the source component (see page 13).
• For high-definition video (using component video connections), or when digital video conversion is
switched off (in Setting the AV options on page 63), you must connect your TV to this receiver using the same
type of video cable as you used to connect your video component.
• Make sure the input assignment is correct for components connected using component or S-video cables
(see The Input Setup menu on page 60).
• A separate video source has been selected using VIDEO SELECT (see Watching video and audio sources
independently on page 65).
• Check the video output settings of the source component.
• Check that the video input you selected on your TV is correct.
• Check that the source is not copy-protected.
• The video converter is not available when making recordings. Check that the same type of video cable is
used for connecting both the recorder and the video source (the one you want to record) to this receiver.
Remedy
• The ambient noise level may be too high. Keep the noise level in the room as low as possible (see also
Problems when using the Auto MCACC Setup on page 9). If the noise level cannot be kept low enough, you
will have to set up the surround sound manually (page 42).
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