Obtaining A Headset; Using Autoanswer - Cisco 7962G User Manual

Unified ip phone unified communications manager 6.0 (sccp and sip)

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Obtaining a Headset

Your phone supports four- or six-wire headset jacks. For information about purchasing headsets, see

Headset Information, page 5.

When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings.

Your system administrator configures AutoAnswer to use either the speakerphone or a headset. You

might use AutoAnswer if you receive a high volume of incoming calls.

If you...

Use AutoAnswer with a

headset

Use AutoAnswer with the

speakerphone

Tip

AutoAnswer is disabled when Do Not Disturb is active.

Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

Then...

Keep headset mode active (in other words, keep

when you are not on a call.

To keep headset mode active, do one of the following:

• Press EndCall to hang up.

• Press New Call or Dial to place new calls.

If your phone is set up to use AutoAnswer in headset mode, calls will be

answered automatically only if

normally and you must manually answer them.

Keep the handset in the cradle and headset mode inactive (

Otherwise, calls ring normally and you must manually answer them.

Using a Handset, Headset, and Speakerphone

illuminated) even

is illuminated. Otherwise, calls ring

unlit).

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7942g