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Understanding Lines And Calls - Cisco 7962G User Manual

Unified ip phone unified communications manager 6.0 (sccp and sip)
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Item
Settings button
7
Services button
8
Volume button
9
10 Speaker button
11 Mute button
12 Headset button
13 Navigation button
14 Keypad
15 Softkey buttons
16 Handset light strip Indicates an incoming call or new voice

Understanding Lines and Calls

To avoid confusion about lines and calls, refer to these descriptions:
Lines—Each line corresponds to a directory number or intercom number that others can use to call
you. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone
7942G supports one to two lines, depending on configuration. To see how many lines you have, look
at the right side of your phone screen. You have as many lines as you have directory numbers and
phone line icons:
Calls—Each line can support multiple calls. By default, your phone supports four connected calls per
line, but your system administrator can adjust this number according to your needs. Only one call can
be active at any time; other calls are automatically placed on hold.
10
Description
Opens/closes the Settings menu. Use it to
control phone screen contrast and ring
sounds.
Opens/closes the Services menu.
Controls the handset, headset, and
speakerphone volume (off-hook) and the
ringer volume (on-hook).
Toggles the speakerphone on or off. When
the speakerphone is on, the button is lit.
Toggles the microphone on or off. When
the microphone is muted, the button is lit.
Toggles the headset on or off. When the
headset is on, the button is lit.
Allows you to scroll through menus and
highlight items. When the phone is
on-hook, displays phone numbers from
your Placed Calls log.
Allows you to dial phone numbers, enter
letters, and choose menu items.
Each activates a softkey option (displayed
on your phone screen).
message.
.
For more information, see...
Changing Phone Settings,
page 46
Using the User Options Web
Pages, page 55
Using a Handset, Headset,
and Speakerphone, page 44
Using a Handset, Headset,
and Speakerphone, page 44
Using Mute, page 21
Using a Handset, Headset,
and Speakerphone, page 44
Using Call Logs, page 48
Basic Call Handling, page 16
Understanding Phone Screen
Features, page 11
Accessing Voice Messages,
page 54
OL-12644-01

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