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Chapter 2
Making Calls on Your Phone
Table 2-1
Placing a call (continued)
If you want to...
Place a new call on an active line Press the NewCall softkey and dial a number.
Dial with the phone on-hook
(no dial tone)
Use a headset
Use the speakerphone
Redial the most recently dialed
number
Use speed-dial numbers
(Supports a maximum of 99
speed-dial numbers and/or
abbreviated dial entries)
Dial a web-based service from
your phone
Dial from a corporate directory
OL-4637-01
Then...
From the main screen, dial the number and press the Dial softkey.
(You will not hear a dial tone until after you press the Dial softkey.)
You can also press a line button, the Headset button, or the Speaker
button, or lift the receiver to place the call.
If you are dialing with the phone on-hook, you cannot use *
Note
or # as the leading digit. If you need to use these keys, dial
with the phone off-hook.
Press the Headset button before or after dialing a number.
Press the Speaker button and dial a number.
Press the Redial softkey. Doing so without lifting the handset
activates the speakerphone or headset. By default, Redial uses your
primary line; however, you can use a secondary line by pressing a
line button and then pressing the Redial softkey.
Press a Speed dial button before or after going off-hook. You can
extend speed dial functionality by dialing an abbreviated number of
digits that you configured and pressing the AbbrDial softkey.
See the
"Customizing Your Cisco IP Phone on the Web" section on
page
6-3, and the
"Extending Speed Dial Functionality" section on
page 2-10
for more details.
Press the Services URL button to enable one-touch access to
information services.
See the
"Customizing Your Cisco IP Phone on the Web" section on
page
6-3.
Press the Directories button. Select corporate directory. Search for
a listing by using your keypad to enter letters, and press the Search
softkey. To dial from a listing, select it, then press the Dial softkey.
See the
"Searching and Dialing from the Phone Directory" section
on page 2-7
for more details.
Cisco IP Phone 7960G and 7940G User Guide
Placing, Answering, and Ending Calls
2-3

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