Cisco 7960 Administration Manual page 116
Ip phone administration guide for cisco callmanager 3.2
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Also See for 7960:
- Administrator's manual (212 pages) ,
- User manual (186 pages) ,
- Getting started (50 pages)
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Obtaining Status, Model, and Version Information
Table 7-1
Status Messages
Message
BootP server used
CFG file not found
CFG TFTP Size Error The configuration file is too
Checksum Error
Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
7-4
Explanation
The phone obtained its IP
address from a BootP server
rather than a DHCP server.
The name-based and default
configuration file was not
found on the TFTP Server.
large for file system on the
phone.
Downloaded software file is
corrupted.
Chapter 7
Troubleshooting the Cisco IP Phone
Possible Explanation and Action
None. This message is informational only.
The configuration file for a particular phone is
created when the phone is added to the
Cisco CallManager database. If the phone has
not been added to the Cisco CallManager
database, the TFTP server generates a CFG
File Not Found response.
Phone is not registered with
•
Cisco CallManager.
You must manually add the phone to
Cisco CallManager if you are not
allowing phones to auto-register. See the
"Adding Phones Manually" section on
page 2-12
for details.
If you are using DHCP, verify that the
•
DHCP server is pointing to the correct
TFTP server.
If you are using static IP addresses, check
•
configuration of the TFTP server. Refer
to the
"Configuring TFTP Options"
section on page 5-21
assigning a TFTP server.
Power cycle the phone.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You
should only copy files into this directory when
the TFTP server software is shut down,
otherwise the files may be corrupted.
for details on
78-10453-04
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Table of Contents
Troubleshooting
