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Generating System Status Reports for Tech Support
Generating System Status Reports for Tech Support
Using a single command, you can generate a report that contains status information about your switch.
This command is a combination of several show system status commands (Refer to the Command
Reference—Catalyst 4000 Family, Catalyst 2948G, and Catalyst 2980G Switches for these commands.)
You can upload the report to a TFTP server and send it to the Technical Assistance Center (TAC).
You can use keywords to limit the report, such as for specific modules, VLANs, and ports. If you do not
specify any keywords, a report for the entire system is generated.
To write and send a report for TAC, perform this task in privileged mode:
Task
Generate a system status report for
TAC.
This example shows a report sent to host 172.20.32.10 and to a filename techsuport.txt. No keywords are
specified, so the complete status of the switch is included in the report:
Console> (enable) write tech-support 172.20.32.10 techsupport.txt
Upload tech-report to techsupport.txt on 172.20.32.10 (y/n) [n]? y
/
Finished network upload.
Console> (enable)
Software Configuration Guide—Catalyst 4000 Family, Catalyst 2948G, Catalyst 2980G, Releases 6.3 and 6.4
26-16
Command
write tech-support {host} {file} [module mod_num]
[port mod_num/port_num] [vlan vlan_num] [memory]
[config]
(67784 bytes)
Chapter 26
Administering the Switch
78-12647-02
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