Swap Between Active And Held Calls On The Cisco Ip Phone 7811; Call Park; Place A Call On Hold With Call Park - Cisco 7800 Series User Manual
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CISCO 7800 SERIES
Procedure
Press Swap to switch to the held call.
Swap Between Active and Held Calls on the Cisco IP Phone 7811
The Cisco IP Phone 7811 does not have line buttons. If you have a held call and an active call, you see the
Swap softkey. If you have more than two calls, you see the Calls softkey.
Procedure
Press Swap or Calls.
Call Park
You can use your phone to park a call. You can then retrieve the call either from your phone or another phone,
such as a phone at a coworker's desk or in a conference room.
There are two ways you can park a call: call park and directed call park. You'll only have one type of call
park available on your phone.
A parked call is monitored by your network so you won't forget about it. If the call remains parked for too
long, you hear an alert. You can then answer, decline to answer, or ignore the call on your original phone.
You can also continue retrieving it from another phone.
If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as
set by your administrator.
Place a Call on Hold with Call Park
You can park an active call that you answered on your phone and then use another phone in the call control
system to retrieve the call.
You can park only one call at the call park number.
Before you begin
Your call must be active.
Procedure
Step 1
Press Park, and then hang up.
Your phone displays the number where the system parked the call. The parked call is put on hold,
and you can press Resume to resume the call on your phone.
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