Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Cisco 882658621840
Summary of Contents for Cisco 882658621840
- Page 1 Cisco IP Phone 7800 Series User Guide First Published: 2015-11-25 Last Modified: 2023-06-16 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
- Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.
-
Page 3: Table Of Contents
New and Changed Information for Firmware Release 11.0 Feature Support Phone Setup Adjust the Handset Rest Change the Viewing Angle of Your Phone Connect to the Network Share a Network Connection with Your Phone and Computer Cisco IP Phone 7800 Series User Guide... - Page 4 Activate and Sign In to Your Phone Sign In to Your Phone Sign In to Your Extension from Another Phone Sign Out of Your Extension from Another Phone Sign into Extension Mobility with Your Cisco Headset Self Care Portal Speed-Dial Numbers Buttons and Hardware...
- Page 5 Sign In and Out of a Hunt Group View the Call Queue in a Hunt Group Answer Calls Automatically Trace a Suspicious Call Mute your call Hold Calls Put a Call on Hold Cisco IP Phone 7800 Series User Guide...
- Page 6 Contents Answer a Call Left on Hold for Too Long Swap Between Active and Held Calls Swap Between Active and Held Calls on the Cisco IP Phone 7811 Call Park Place a Call on Hold with Call Park Retrieve a Call on Hold with Call Park...
- Page 7 Edit a Contact in Your Personal Directory Remove a Contact from Your Personal Directory Delete a Fast-Dial Code Cisco Web Dialer C H A P T E R 4 Recent Calls Recent Calls List View Your Recent Calls Cisco IP Phone 7800 Series User Guide...
- Page 8 Check Your Phone Model Headsets Important Headset Safety Information Cisco Headset 500 Series Cisco Headset 561 and 562 Buttons and LED Standard Base for Cisco Headset 561 and 562 Multibase for Cisco Headset 560 Series Third Party Headsets Audio Quality...
- Page 9 Connect a Standard Headset Connect a Cisco Standard Base with the Y-Cable Change your headset ringer settings Update your Cisco headset firmware with a Cisco IP phone Configure a Headset on the Phone Reset Cisco Headset settings from your phone...
- Page 10 Compliance Information for Japan FCC Compliance Statements FCC Part 15.19 Statement FCC Part 15.21 Statement FCC RF Radiation Exposure Statement FCC Receivers and Class B Digital Statement Cisco Product Security Overview Important Online Information Cisco IP Phone 7800 Series User Guide...
-
Page 11: Your Phone
Additional Help and Information , on page 21 The Cisco IP Phone 7800 Series The Cisco IP Phones 7811, 7821, 7841, and 7861 deliver easy-to-use, highly-secure voice communications. Figure 1: The Cisco IP Phone 7800 Series The following table shows the major features for the Cisco IP Phone 7800 Series. -
Page 12: New And Changed Information
Feature New or Changed New settings for Cisco Headset 500 Series Standard Base for Cisco Headset 561 and 562, on page 73 Multibase for Cisco Headset 560 Series, on page 74 Change Call Behavior of On Dock or Off Dock, on... -
Page 13: New And Changed Information For Firmware Release 12.8(1)
9 New and Changed Information for Firmware Release 12.7(1) The following table shows the changes made for Firmware Release 12.7(1). Table 4: Cisco IP Phone 7800 User Guide Revisions for Firmware Release 12.7(1) Revision Updated Section Updated for Select Key LED and Energy Savings. -
Page 14: New And Changed Information For Firmware Release 12.5(1)
New and Changed Information for Firmware Release 12.5(1)SR3 New and Changed Information for Firmware Release 12.5(1)SR3 All references into Cisco Unified Communications Manager documentation have been updated to support all Cisco Unified Communications Manager releases. The following table shows the changes made for Firmware Release 12.5(1)SR3. -
Page 15: New And Changed Information For Firmware Release 12.1(1)
No updates were required for firmware release 12.1(1)SR1. New and Changed Information for Firmware Release 12.1(1) The following table shows the changes made for Firmware Release 12.1(1). Table 9: Cisco IP Phone 7800 Series User Guide Revisions for Firmware Release 12.1(1). Revision Updated Section... -
Page 16: New And Changed Information For Firmware Release 11.0
Your Phone New and Changed Information for Firmware Release 11.0 Table 11: Cisco IP Phone 7800 User Guide revisions for Firmware Release 11.5(1). Revision Updated Section Added the following section for Postpone a Phone Phone Firmware and Upgrades, on page 20 Upgrade New and Changed Information for Firmware Release 11.0... -
Page 17: Change The Viewing Angle Of Your Phone
Step 5 Return the handset to the handset rest. Change the Viewing Angle of Your Phone You can change the angle of the phone, except the Cisco IP Phone 7811, to eliminate glare on the screen. Procedure Step 1 Unplug the phone from the network. -
Page 18: Connect To The Network
Both your phone and your computer must connect to your network to function. If you only have one Ethernet port, then your devices can share the network connection. Before you begin Your administrator must enable the PC port in Cisco Unified Communications Manager before you can use Procedure Step 1 Connect the phone SW port to the LAN with an Ethernet cable. -
Page 19: Change The Service Mode
Replace Your Existing Phone with a New Phone You can change your phone model. The change can be required for a number of reasons, for example: • You have updated your Cisco Unified Communications Manager (Unified CM) to a software version that doesn't support the phone model. -
Page 20: Activate And Sign In To Your Phone
Sign In to Your Extension from Another Phone You can use Cisco Extension Mobility to sign in to a different phone in your network and have it act the same as your phone. After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. -
Page 21: Sign Out Of Your Extension From Another Phone
Sign into Extension Mobility with Your Cisco Headset You can use Cisco Extension Mobility to sign in to a different phone in your network and have it act the same as your phone. After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. -
Page 22: Self Care Portal
You can customize some phone settings with the Self Care portal web site, which you access from your computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager. Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password. -
Page 23: Speed-Dial Numbers
• A speed-dial label is required for speed dials with authorization codes and additional digits. Before you configure the speed dial, try to dial the digits manually at least once to ensure that the digit sequence is correct. Cisco IP Phone 7800 Series User Guide... -
Page 24: Buttons And Hardware
• Cisco IP Phone 7811 No buttons on either side of the screen • Cisco IP Phone 7821 Two buttons on the left side of the screen • Cisco IP Phone 7841 Two buttons on either side of the screen •... - Page 25 Buttons and Hardware Figure 3: Cisco IP Phone 7800 Series Buttons and Features The following table describes the Cisco IP Phone 7800 Series buttons and hardware. Table 14: Cisco IP Phone 7800 Series Buttons and Features Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).
-
Page 26: Phone Keypad Characters
Toggle the headset on. When the headset is on, the button islit. To leave headset mode, you pick up the handset or select Speakerphone The Cisco IP Phone 7811 does not have a Headset button. Contacts, Applications, and Contacts Access personal and corporate directories. -
Page 27: Softkey, Line, And Feature Buttons
The phone screen shows information about your phone such as directory number, active call and line status, softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the header row, the middle section, and the footer row. Cisco IP Phone 7800 Series User Guide... -
Page 28: Phone Icons
Phone Icons Figure 4: Cisco IP Phone 7800 Screen The following table describes the Cisco IP Phone screen components. Table 16: Cisco IP Phone Screen Information At the top of the screen is the header row. The header row displays the phone number, current date and time, as well a number of icons. -
Page 29: Clean The Phone Screen
Only one of those calls is active and the other seven are held calls. Power Requirements The following Cisco-approved power adaptors must be used with the Cisco IP Phone 7800 Series: • Phihong adapter (PSC18U-480); Rating: 48 VDC 0.38A... -
Page 30: Phone Firmware And Upgrades
• Power Save Plus—Your phone screen turns on and off at times that are based on your work schedule. If your work hours or work days change, you can contact your administrator to reconfigure your phone. Cisco IP Phone 7800 Series User Guide... -
Page 31: Turn On Your Phone
If your phone is active, it waits until it has been inactive for a set interval before it notifies you of the pending power shutdown. The Cisco IP Phone 7811 doesn't support Power Save or Power Save Plus. Related Topics... -
Page 32: Accessibility Features
Your Phone Accessibility Features Accessibility Features Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. For detailed information about the accessibility features on these phones, see http://www.cisco.com/c/en/us/ support/collaboration-endpoints/unified-ip-phone-7800-series/products-technical-reference-list.html. You can also find more information about accessibility at this Cisco website: http://www.cisco.com/web/about/responsibility/accessibility/index.html... -
Page 33: Report All Phone Issues
Report All Phone Issues You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator. - Page 34 Your Phone Cisco One-Year Limited Hardware Warranty Terms Cisco IP Phone 7800 Series User Guide...
-
Page 35: Calls
Headset the first time you handle a call. • Select Speakerphone when you make or answer a call, and all of your calls are routed to your speakerphone until you pick up the handset or select Headset Cisco IP Phone 7800 Series User Guide... -
Page 36: Make Calls
Enter a number using the keypad. Step 2 Press Speakerphone Make a Call with a Standard Headset Use your headset for hands-free calling that won't disturb your coworker and gives you some privacy. Cisco IP Phone 7800 Series User Guide... -
Page 37: Redial A Number
On the Cisco IP Phone 7800 Series, you can use the navigation cluster to view all your speed-dial numbers. Use the up and down buttons in the cluster to scroll through your speed-dial numbers, then select a speed-dial number. -
Page 38: Make A Call With A Speed-Dial Code
Select a fast-dial code and then press the Dial softkey. Related Topics Assign a Fast-Dial Code to a Contact, on page 53 Dial an International Number You can dial international calls when you prefix the phone number with a plus (+) sign. Cisco IP Phone 7800 Series User Guide... -
Page 39: Get Notified When A Contact Is Available
Depending upon how your phone is configured, you may have to sign on before you make a call or before a security tone plays over your handset. Cisco IP Phone 7800 Series User Guide... -
Page 40: Answer Calls
Calls Answer Calls Answer Calls Your Cisco phone works just like a regular phone. But we make it easier for you to answer calls. Answer a Call Procedure When your phone rings, press the flashing line button to answer the call. -
Page 41: Answer A Coworker's Phone (Call Pickup)
(Optional) Press the line button. Step 2 Press Group PickUp. Step 3 Do one of the following actions: • Enter the number of the phone line with the call that you want to pick up. Cisco IP Phone 7800 Series User Guide... -
Page 42: Answer A Call From An Associated Group (Other Pickup)
When a hunt group call rings on your phone, answer the call. Sign In and Out of a Hunt Group Sign out of your hunt group to stop receiving calls from it. You continue receiving calls placed directly to you. Cisco IP Phone 7800 Series User Guide... -
Page 43: View The Call Queue In A Hunt Group
If you prefer to use your headset to answer the call, set up your headset first. The Cisco IP Phone 7811 doesn't support a headset. If you automatically answer calls on your speakerphone and you change the call to the headset, your next incoming call automatically answers on the headset. -
Page 44: Trace A Suspicious Call
To resume a call from hold, press Hold again. Answer a Call Left on Hold for Too Long When you've left a call on hold too long, you'll be notified with these cues: Cisco IP Phone 7800 Series User Guide... -
Page 45: Swap Between Active And Held Calls
Swap Between Active and Held Calls on the Cisco IP Phone 7811 The Cisco IP Phone 7811 does not have line buttons. If you have a held call and an active call, you see the Swap softkey. If you have more than two calls, you see the Calls softkey. -
Page 46: Place A Call On Hold With Call Park
• The user must dial the displayed number to pick up the call. You set the field Dedicate one line for Call Park in Cisco Unified Communications Manager to enable or disable the feature. By default, the feature is enabled. -
Page 47: Retrieve A Call On Hold With Assisted Directed Call Park
• Forward all calls • Forward calls in special situations, such as when the phone is busy or there is no answer. When a line is forwarded, you see the Forward all icon with the line. Cisco IP Phone 7800 Series User Guide... -
Page 48: Transfer Calls
If you don't want to talk, transfer the call before the other person answers. You can also swap between both callers to consult with them individually before you remove yourself from the call. Cisco IP Phone 7800 Series User Guide... -
Page 49: Consult Before You Complete A Transfer
When you add more than one person to a conference call, wait a few seconds between adding participants. As the conference host, you can remove individual participants from the conference. The conference ends when all participants hang up. Cisco IP Phone 7800 Series User Guide... -
Page 50: Add Another Person To A Call (7811)
Press Swap to toggle between the participant and the conference. View and Remove Conference Participants If you create a conference, you can view the details of the last 16 participants who join the conference. You can also remove participants. Cisco IP Phone 7800 Series User Guide... -
Page 51: Scheduled Conference Calls (Meet Me)
Dial the meet-me phone number that the conference host provides. Intercom Calls You can use an intercom line to place and receive one-way calls. Note Cisco IP Phone 7811 does not support intercom. Cisco IP Phone 7800 Series User Guide... -
Page 52: Make An Intercom Call
You can supervise and record a call. But you must have a minimum of three people on a line: the person calling, the chaperone, and the person called. The chaperone answers a call, creates a conference call, and monitors and records the conversation. The chaperone performs the following tasks: • Records the call. Cisco IP Phone 7800 Series User Guide... -
Page 53: Set Up A Supervised Call
If you have turned on do not disturb (DND), a priority call will still ring your phone with a special ringtone. When you are on a high-priority call, the priority of the call does not change when you: Cisco IP Phone 7800 Series User Guide... -
Page 54: Make A Priority Call
You see the precedence level icon on the phone screen and you hear the precedence ringback tone. Answer a Priority Call If you hear a special ring that's faster than usual, you are receiving a priority call. Cisco IP Phone 7800 Series User Guide... -
Page 55: Answer A Priority Call While On Another Call
You can view a list of all your active calls—from all your phone lines—sorted in chronological order, oldest to newest. The list of all calls is useful if you have multiple lines or if you share lines with other users. The list displays all your calls together. Cisco IP Phone 7800 Series User Guide... -
Page 56: Shared Lines
(Optional) If you see a confirmation message, press Yes to add yourself to the call. Enable Privacy on a Shared Line Privacy prevents others who share your line from seeing information about your calls. Cisco IP Phone 7800 Series User Guide... -
Page 57: Phone Calls With Mobile Connect
Related Topics Self Care Portal, on page 12 Enable Mobile Connect Procedure Step 1 Press Mobility to display the current remote destination status (Enabled or Disabled). Step 2 Press Select to change the status. Cisco IP Phone 7800 Series User Guide... -
Page 58: Move A Call From Your Desk Phone To Your Mobile Phone
Step 1 On the mobile phone, enter the access code for the hand-off feature. Step 2 Hang up the call on your mobile phone to disconnect the mobile phone, but not the call. Cisco IP Phone 7800 Series User Guide... -
Page 59: Voicemail
Each voicemail system is different so check with your administrator or IT department to find out which system your company uses. This section is for Cisco Unity Connection because most Cisco customers use that product for their voicemail system. But your company may use a different product. -
Page 60: Access Audio Voicemail
This option is useful if you prefer a list of voicemail messages, but you occasionally access your messages without the visual prompts. Procedure Step 1 In the screen, press the Audio softkey. Step 2 When prompted, enter your voicemail credentials. Cisco IP Phone 7800 Series User Guide... -
Page 61: Contacts
You can set up your personal directory from your phone or from the Self Care portal. Use your phone to assign speed-dial codes to the directory entries. Related Topics Self Care Portal, on page 12 Cisco IP Phone 7800 Series User Guide... -
Page 62: Sign In And Out Of A Personal Directory
Step 1 Press Contacts Step 2 Sign in to your personal directory. Step 3 Select Personal Address Book. Step 4 Select a search criteria. Step 5 Enter your search criteria and press Submit. Cisco IP Phone 7800 Series User Guide... -
Page 63: Call A Contact In Your Personal Directory
Step 1 Press Contacts Step 2 Sign in to your personal directory. Step 3 Select Personal Fast Dials and scroll to a fast-dial code. Step 4 Select the required fast-dial code and press Dial. Cisco IP Phone 7800 Series User Guide... -
Page 64: Edit A Contact In Your Personal Directory
Sign in to your personal directory. Step 3 Select Personal Fast Dials and search for a fast-dial code. Step 4 Select the required code and press Remove. Step 5 Select the index and press Remove. Cisco IP Phone 7800 Series User Guide... -
Page 65: Cisco Web Dialer
Cisco Web Dialer You can use Cisco Web Dialer, a web browser, and your Cisco IP phone to make calls from web and desktop applications. Use your web browser and go to a website or your company directory, and then click a hyperlinked phone number to begin your call. - Page 66 Contacts Cisco Web Dialer Cisco IP Phone 7800 Series User Guide...
-
Page 67: Recent Calls
When the phone is in the idle state, you can also view the Recent calls list by pressing the Navigation cluster Step 3 If you have more than one line, select a line to view. Cisco IP Phone 7800 Series User Guide... -
Page 68: Return A Recent Call
Recents holds only 150 calls. Procedure Step 1 Press Applications Step 2 Select Recents. Step 3 (Optional) Select the required line. Step 4 Highlight the individual record or call group that you want to delete. Cisco IP Phone 7800 Series User Guide... - Page 69 Recent Calls Delete a Call Record Step 5 Press Delete. Step 6 Press Delete again to confirm. Cisco IP Phone 7800 Series User Guide...
- Page 70 Recent Calls Delete a Call Record Cisco IP Phone 7800 Series User Guide...
-
Page 71: Applications
Close Active Applications, on page 62 Available Applications Cisco phones don't include these applications by default. But your company might have added applications such as the weather, stock information, company news, to-do lists, or similar information and services. View Active Applications You can easily see what applications you already have open. -
Page 72: Close Active Applications
Close Active Applications Procedure Step 1 Press Applications Step 2 Select Running applications. Step 3 Select a running application and press Close app to close the application. Step 4 Press Close, then press Exit. Cisco IP Phone 7800 Series User Guide... -
Page 73: Settings
You can change the contrast of your phone screen to make the screen easier to read. To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model. Cisco IP Phone 7800 Series User Guide... -
Page 74: Adjust The Phone Screen Backlight
Step 5 Press Save to set the contrast. Adjust the Phone Screen Backlight You can adjust the backlight to make the phone screen easier to read. Backlights are not supported on the Cisco IP Phone 7811. Procedure Step 1 Press Applications Step 2 Choose Preferences >... -
Page 75: Adjust The Volume During A Call
Phone Display Language Your phone can display text in many languages. Your administrator sets the language the phone uses. If you want the language changed, contact your administrator. Cisco IP Phone 7800 Series User Guide... - Page 76 Settings Phone Display Language Cisco IP Phone 7800 Series User Guide...
-
Page 77: Accessories
Note The Cisco Headset 560 Series Multibase is incompatible with Cisco IP Phone 7800 Series phones using Power over Ethernet (PoE). Use the external power supply if you intend to connect the multibase. -
Page 78: View The Accessories Associated With Your Phone
Select Phone information. The Model number field shows your phone model. Headsets There are a number of Cisco and third party headsets available for use on your Cisco IP Phones and devices. For additional information about Cisco headsets, see https://www.cisco.com/c/en/us/products/ collaboration-endpoints/headsets/index.html. -
Page 79: Important Headset Safety Information
• Cisco Headset 522—A headset with a dual earpiece that comes with an inline USB controller. • Cisco Headset 531—A headset with a single earpiece that can be used as either a standard headset or a USB headset with the USB adapter. - Page 80 The Cisco Headset USB Adapter is also available for use on the Cisco IP Phone 8851, 8851NR, 8861, 8865, and 8865NR. The adapter converts the Cisco Headset 531 and 532 into a USB headset, and it gives you a few extra features.
- Page 81 Occasionally a tone is played over your Cisco Headset 561 or 562. Some of these tones alert you when you perform an action, such as pressing a button. Other tones warn you that the headset requires attention, such as when the battery needs recharging, or when you are too far from the base station.
-
Page 82: Cisco Headset 561 And 562 Buttons And Led
Cisco Headset 500 Series Support The Cisco IP Phone 7811 is the only phone in the Cisco IP Phone 7800 Series that does not support a headset. The Cisco IP Phone 7821, 7841, and 7861 use an RJ-style connector to connect with a headset or base. -
Page 83: Standard Base For Cisco Headset 561 And 562
• Blinking white—Firmware upgrade is in progress. Standard Base for Cisco Headset 561 and 562 The Cisco Headset 561 and 562 come with a standard base to charge your headset. The base's LED display shows the current battery level, and your call state. -
Page 84: Multibase For Cisco Headset 560 Series
The connection between the base and the headset is made with Digital Enhanced Cordless Telecommunications (DECT). Figure 12: LED Display on the Standard Base for Cisco 561 and 562 Headset The following table describes the standard base for Cisco 561 and 562 Headset. - Page 85 • Mini USB to USB-C cable: available separately for PC or Mac devices. Note The multibase for the Cisco Headset 560 Series is incompatible with Cisco IP Phone 7800 Series phones using Power over Ethernet (PoE). Use the external power supply if you intend to connect the multibase.
- Page 86 Note Place an active call on hold before you change to a different call source. Calls on one call source aren't automatically put on hold when you switch to a different call source. Cisco IP Phone 7800 Series User Guide...
- Page 87 Laptop Micro-USB cord The laptop icon corresponds with the micro-USB port found on the back of the multibase. The micro-USB port is intended for connections with a laptop or desktop computer. Cisco IP Phone 7800 Series User Guide...
-
Page 88: Third Party Headsets
Either the remote party or both the remote party and the Cisco IP Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing sounds;... -
Page 89: Audio Quality
Cisco doesn't recommend or test any third-party headsets with their products. For information about third-party headset support for Cisco products, go to the manufacturer's web site. Cisco does test the Cisco headsets with the Cisco IP Phones. For information about Cisco Headsets and Cisco IP Phone support, see https://www.cisco.com/c/en/us/products/collaboration-endpoints/headsets/index.html. -
Page 90: Connect A Cisco Standard Base With The Y-Cable
Accessories Connect a Cisco Standard Base with the Y-Cable Figure 14: Standard Headset Connection Caution Failure to press the cable into the channel in the phone can damage the printed circuit board inside the phone. The cable channel reduces the strain on the connector and the printed circuit board. -
Page 91: Change Your Headset Ringer Settings
During the update, the LEDs on the Cisco Headset 560 Series base blink in sequence from left to right. After the software upgrade completes successfully, the LEDs return to their idle state. -
Page 92: Adjust The Headset Feedback
Connect your headset to the phone: • Cisco Headset 520 Series: Connect with the USB adapter • Cisco Headset 530 Series: Connect with the USB cable • Cisco Headset 560 Series: Connect the standard base or multibase with the USB or Y-cable. Procedure Step 1... -
Page 93: Enable Electronic Hookswitch Control On Your Phone
Enable electronic hookswitch control on your phone If your administrator has enabled Admin settings on your Cisco IP Phone, you can enable or disable electronic hookswitch control to connect with a Cisco Headset 560 Series base. Electronic hookswitch control is enabled by default. -
Page 94: Swap Headsets While On A Call
• When you connect only an analog headset to the phone, you make your analog headset the preferred audio device. Procedure Step 1 Before you make or answer a call, press Headset. Step 2 (Optional) If you place a call, dial the number. Cisco IP Phone 7800 Series User Guide... -
Page 95: Troubleshoot Your Cisco Headset
Accessories Troubleshoot Your Cisco Headset Troubleshoot Your Cisco Headset Try the following basic troubleshooting steps if you have trouble with your Cisco headset. • Restart your headset. • Make sure that all cords are properly plugged in and functioning properly. -
Page 96: Poor Audio
Problem You cannot be heard when using your headset. Solutions • Check to make sure your microphone is not muted. Press the mute button on your headset to mute and unmute your microphone. Cisco IP Phone 7800 Series User Guide... -
Page 97: Headset Not Charging
• Make sure that your headset is properly plugged into your device. • For the Cisco Headset 560 Series, check that you are not taking your headset too far from the headset base. The headset has an effective range of approximately 100 feet or 30 meters. -
Page 98: Headset Battery Not Holding A Charge
The wireless headset is not holding a full charge. Solution Your Cisco Headset 561 and 562 holds a charge for up to 8 hours of continuous use. If your headset battery seems weak or defective, contact Cisco support. Silicone Covers You can use the Cisco IP Phone Silicone Cover to protect your desk phone and handset. -
Page 99: Install The Cisco Ip Phone Silicone Cover
Phone Handsets (CP-HS-COVER=) Install the Cisco IP Phone Silicone Cover The silicone cover helps prolong the life of your Cisco IP Phone and make it easier to keep the buttons and number pad clean. Cisco IP Phone 7800 Series User Guide... -
Page 100: Install The Cisco Ip Phone Handset Cover
Accessories Install the Cisco IP Phone Handset Cover Procedure Step 1 Position the phone facing you. Step 2 Remove the handset from the cradle. Step 3 Align the cover over the phone with the handset on the left. Step 4 Secure the cover around the corners and side of the phone. -
Page 101: Clean The Silicone Cover
Use a low-strength cleaning agent to prolong the life and look of the case. Step 3 Dry the cover thoroughly. Don't put it back on the phone until it is completely dry. Step 4 Put the cover back on the phone. Cisco IP Phone 7800 Series User Guide... - Page 102 Accessories Clean the Silicone Cover Cisco IP Phone 7800 Series User Guide...
-
Page 103: Product Safety And Security
• Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of external devices, cables, and connectors. Cisco IP Phone 7800 Series User Guide... -
Page 104: Ways To Provide Power To Your Phone
The LAN/Ethernet cable or other cables attached to the device should not be extended outside of the building. EnergyStar The following phones have EnergyStar certification: • Cisco IP Phone 7811 • Cisco IP Phone 7841 Cisco IP Phone 7800 Series User Guide... - Page 105 The grant of a Telepermit for any item of terminal equipment indicates only that Spark NZ has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the Cisco IP Phone 7800 Series User Guide...
- Page 106 RF exposure compliance. This transmitter must be at least 20 cm from the user and must not be collocated or operating in conjunction with any other antenna or transmitter. Cisco IP Phone 7800 Series User Guide...
- Page 107 This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.
- Page 108 Product Safety and Security Important Online Information Cisco IP Phone 7800 Series User Guide...