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Cisco 7821 User Manual
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Cisco 7821 User Manual

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®
Cisco
7821
Your Phone
1. Incoming call or voicemail indicator
2. Line and feature buttons
3. Softkeys
4. Navigation
5. Hold, Transfer, Conference
6. Speakerphone, Headset, and Mute
7. Voicemail, Applications, and Directory
8. Volume
9. Speaker
10. Headset
11. Mute
12. Keypad
13. Volume
14. Contacts
15. Applications
16. Voicemail
Dial Plan
Internal
Site to Site Calls:
Roosevelt House : 13+XXXX, Silberman : 12+XXXX (Cisco)
Main Campus : 11+XXXX, Hunter High School: 14+XXXX,
Brookdale Campus: 17+XXXX (Siemens)
External
17. Handset
Feature and Session Buttons
Feature buttons (left side): view calls on a line
or Speed Dials Session buttons (right side):
resuming calls or answering a call
▪
Green, steady: Active call
▪
Green, flashing: Held call
▪
Amber, steady: Shared line in use
▪
Amber, flashing: Incoming call
▪
Red, steady: Shared line in use
▪
Red, flashing: Shared line on hold
Calls: Dial last 4-digit extension within the site
Dial 2-digit site code + 4-digit extension
Calls: Domestic: 9+1 Area Code + Number
Int'l: 9+011+Country Code + Number
Service calls: 9311, 9411
Emergency External: 9+911 or 911

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Summary of Contents for Cisco 7821

  • Page 1 Calls: Dial last 4-digit extension within the site Site to Site Calls: Dial 2-digit site code + 4-digit extension Roosevelt House : 13+XXXX, Silberman : 12+XXXX (Cisco) Main Campus : 11+XXXX, Hunter High School: 14+XXXX, Brookdale Campus: 17+XXXX (Siemens) External Calls: Domestic: 9+1 Area Code + Number Int’l: 9+011+Country Code + Number...
  • Page 2 Blind Transfer to Voicemail Remove Conference Participants Place a Call ▪ Press Dial # + 2-digit site code + 4-digit ▪ Press Show Detail softkey. extension + Transfer within site ▪ ▪ Enter a number and lift the handset. Highlight the party you wish to remove using the Navigation button.

  • Page 3: Call History

    ▪ ▪ You may be prompted to press any digit Scroll to a listing and press the Select Call History button in the Navigation pad. to accept the call. ▪ Press Applications button. ▪ ▪ The transferred call should now be Press Select button again.
  • Page 4 ▪ ▪ Enter your default PIN 135790# 4-3-2 Re-record Name Managing your phone From the ▪ ▪ Record your Name. 4-3-1 Change PIN ▪ Record your Greeting. Direct to Voicemail To manage features such as speed dials ▪ Change your Temporary PIN. (phone buttons), abbreviated dials To leave someone a voicemail message (softkeys), Phone Contacts:...
  • Page 5 ▪ Click Save. ▪ Single Number Reach Click the Sign Out link in the upper- right corner. To turn forwarding off: SNR allows you to provide an additional ▪ Uncheck the Forward all calls to box. number where you can be reached if you are not at your desk.