Performing Factory Reset
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Prerequisites for Performing a Factory Reset
• Ensure that all the software images, including the current image, configurations, and personal data are
• Ensure that there is uninterrupted power supply when the factory reset process is in progress.
• Ensure that In-Service Software Upgrade (ISSU) or In-Service Software Downgrade (ISSD) are not in
Restrictions for Performing a Factory Reset
• Software patches, if installed on the device, will not be restored after the factory reset process.
• If the factory-reset command is issued through a VTY session, the session is not restored after completion
• Factory reset is supported only in standalone mode and not in stacking mode. For modular chassis devices
Information About Factory Reset
Factory Reset removes all the customer-specific data that stored on the device since the time of its shipping.
Data erased includes configurations, log files, boot variables, core files, and credentials like FIPS-related
keys.
The following table provides details about the data that is erased and retained during the Factory Reset process:
Prerequisites for Performing a Factory Reset, on page 255
Restrictions for Performing a Factory Reset, on page 255
Information About Factory Reset, on page 255
How to Perform a Factory Reset, on page 256
Feature History and Information for Factory Reset, on page 257
backed up before you begin the factory reset process.
progress before you begin the factory reset process.
of the factory reset process.
configured in high-availability (HA) mode, factory reset is applied for each supervisor module.
System Management Configuration Guide, Cisco IOS XE Fuji 16.8.x (Catalyst 9500 Switches)
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